[Remote] Onboarding Operations Coordinator (Contractor)

Note: The job is a remote job and is open to candidates in USA. Amplify is a pioneer in K–12 education, leading the way in next-generation curriculum and assessment. The Onboarding Operations Coordinator will ensure a smooth, human-centered onboarding experience by providing frontline support, coordination, and problem-solving to protect new hires and managers from operational breakdowns.ResponsibilitiesServe as the primary point of contact for onboarding-related inquiries from new hires and managersMonitor and manage the team inbox and shared intake channelsTriage requests and issues, resolving where possible and escalating appropriately to Director of Onboarding and Employee Readiness or Onboarding Operations ManagerEnsure timely, clear, and empathetic communication with impacted employees and managersCoordinate logistics for onboarding experiences such as: Welcome & Connection sessions, Orientation scheduling and invites, Virtual meeting setup and coordinationSupport smooth execution of experience touchpointsManage weekly compliance training audit for New Hires and Contingent WorkersSupport operational exceptions (e.g., equipment delays, access issues)Partner with IT, HR Ops, and Onboarding Operations to resolve issues quicklyTrack recurring issues and flag patterns for improvementProtect the employee experience during disruptionsFollow established operational processes and standardsMaintain accurate records of issues, resolutions, and trendsSupport documentation updates to improve clarity and consistencySkillsBachelor's Degree or equivalent work experienceProficiency with the Google Suite of products (Sheets, Docs, Mail, Calendar)Advanced proficiency in Google Sheets, including pivot tables, basic formulas, and data analysisHighly organized with the ability to balance multiple tasks while managing work time efficientlyExcellent written and verbal communication skillsUp to 1 year of experience in the Human Resources or related fieldExperience with Workday as an HR PlatformExperience with Smartsheet as a project management toolStrong attention to detailCompany OverviewA pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and formative assessment. It was founded in 2000, and is headquartered in Brooklyn, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.amplify.com.



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