Remote Office Assistant
## Job Summary
We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations
...
## Duties
- Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
- Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
- Process and obtain necessary authorizations for procedures and treatments.
- Verify patient eligibility and benefits for various insurance plans.
-Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
- Handle patient payments, process collections, and manage payment plans and refunds.
-Process requests for medical records and ensure accurate data entry and maintenance.
- Maintain accurate and up-to-date patient and administrative records.
-Provide additional administrative support as required to ensure efficient practice operations.
## Skills
- Previous experience in a medical office or similar administrative role preferred.
- Proficiency with Athenahealth EMR or willingness to learn and utilize the system.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality.
- Competence in managing multiple tasks and priorities.
- Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required.
- Experience with insurance verification, referral verification, and and customer service will strengthen the application.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40.00 per week
Benefits:
Dental insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Remote
Apply Now
We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations
...
## Duties
- Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly.
- Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule.
- Process and obtain necessary authorizations for procedures and treatments.
- Verify patient eligibility and benefits for various insurance plans.
-Prepare and pre-chart insurance and administrative documentation ahead of patient visits.
- Handle patient payments, process collections, and manage payment plans and refunds.
-Process requests for medical records and ensure accurate data entry and maintenance.
- Maintain accurate and up-to-date patient and administrative records.
-Provide additional administrative support as required to ensure efficient practice operations.
## Skills
- Previous experience in a medical office or similar administrative role preferred.
- Proficiency with Athenahealth EMR or willingness to learn and utilize the system.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with confidentiality.
- Competence in managing multiple tasks and priorities.
- Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required.
- Experience with insurance verification, referral verification, and and customer service will strengthen the application.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40.00 per week
Benefits:
Dental insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Experience:
Customer service: 1 year (Preferred)
Work Location: Remote
Apply Now