Remote Night Shift Patient Coordinator - Join Our Team!

Remote Full-time
Position Overview:
We are seeking a highly skilled and compassionate Night Shift Patient Coordinator to join our team at AccessNurse, a TeamHealth company. As a Patient Coordinator, you will be the first point of contact for patients seeking medical assistance and support, providing exceptional customer service and building trust with our patients. This is a full-time, remote position working night shifts (11p-7:30a Eastern) with some weekends and holidays required.
Key Responsibilities:

Provide compassionate and empathetic support to patients via phone, using customized scripting to address their medical needs
Accurately document patient information and ensure data integrity
Work collaboratively with our team to provide exceptional patient care and support
Meet productivity and quality standards, with a focus on delivering outstanding customer service

What We Offer:

Competitive salary ($17.00 per hour) with opportunities for incentives and shift differentials
Comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with discretionary matching funds
Opportunities for career growth and professional development
Remote work arrangement with company-provided equipment
Access to exclusive discounts and perks through our employee benefits program

Requirements:

High School Diploma or GED required; Associate's Degree preferred
1+ years of customer service experience required; 1-2 years of healthcare experience desired
Excellent organizational, computer, and communication skills
Ability to type 25 wpm and work in a fast-paced environment
Reliable internet and phone connectivity, with a dedicated workspace that meets HIPAA compliance standards

How to Apply:
If you are a motivated and compassionate individual looking to join a dynamic team, we encourage you to apply now. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
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