[Remote] Newsroom Editor (Overnight)

Note: The job is a remote job and is open to candidates in USA. Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. They are seeking a Newsroom Editor to accurately and efficiently prepare and transmit news releases, while also performing various functions necessary for the operation of Newsroom Operations.ResponsibilitiesFormat, edit and proofread press releases on a computer quickly and accuratelyCode each release based on a client’s request for distribution, suggest additional or alternative circuits that may be beneficial to the client and talk to them about conflicting distribution instructionsContact clients regarding any problems that could lead to errors (grammar or punctuation mistakes, typos, missing contact information, etc.)Assess the authenticity of press release orders and escalate potentially problematic content appropriatelyDisplay good judgment in helping to resolve issuesMonitor incoming orders and ensure that all are accounted for and handled in a timely fashionMonitor online to ensure successful transmission of contentAssist other Newsroom teams with overflow of orders as necessaryPerform opening/closing or other shift-change duties as necessaryMaintain up-to-date knowledge of Business Wire products, services, procedures and policiesAssist with incoming phone calls, including fielding client questions regarding distribution options, and answering other general questionsHelp guide clients through the process of submitting orders to Business Wire, including how to use the Business Wire websiteProvide membership information and set up new accounts when the situation is approved and appropriateCollaborate with sales and other departments as necessaryCommunicate all technical issues to the Service Desk or Web Support teams in a timely and detailed fashionAuthorize credit card payments when necessaryRun and submit the daily distribution report to the billing department by set deadlineMaintain a log of daily activitySkillsBachelor's degreeExcellent communication and customer service skillsAbility to work effectively with a variety of people in a team environmentAbility to multitask, prioritize workflow, and follow projects through to completion under tight deadlinesStrong attention to detailAbility to exercise good judgmentBasic technical skills and computer literacy, including proficiency in standard business applications (i.e., MS Word and Excel; Web, etc.)Must demonstrate reliability through good attendance and punctualityCourteous and professional phone mannerProfessional demeanorMust be flexible with schedule, as neededBenefitsAbility to work remotelyExcellent health benefits that begin on your first day of employment$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!Company OverviewBusiness Wire is a well-respected global news source for press releases, photos, multimedia, and regulatory filings. It is a sub-organization of Berkshire Hathaway. It was founded in 1961, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://www.businesswire.com.



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