[Remote] Network Services Engineer

Note: The job is a remote job and is open to candidates in USA. PamTen Inc is seeking a Network Services Engineer to support and manage their LAN/WAN and telecom infrastructure. The role involves troubleshooting network issues, maintaining equipment, and collaborating with teams to enhance network performance.ResponsibilitiesSupport, monitor, test, and troubleshoot LAN/WAN and telecom infrastructureMonitor network uptime and resolve connectivity issues escalated from Level 1 supportInstall, maintain, patch, and secure network and telecom equipmentPerform routine network maintenance and recommend/schedule repairsSupport and train users and IT staff on network/telecom troubleshootingCollaborate with engineers and managers on complex network tasksSkillsLAN/WAN NetworkingNetwork TroubleshootingTCP/IPNetwork Hardware & Telecom EquipmentNetwork MonitoringExperience working in an ITIL environmentHands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environmentsStrong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoringDemonstrate proficiency with enterprise-approved AI toolsMaintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutionsLeverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activitiesContinuously develop skills and stay current with evolving AI capabilities and best practicesExperience with healthcare or large enterprise network environmentsExposure to network security practicesAbility to train or guide users and junior IT staffFamiliarity with network integration projectsCompany OverviewPAMTEN is established in the year 2007 as a technology services company, and a Women Owned Business Enterprise registered in New Jersey. It was founded in 2007, and is headquartered in Princeton, New Jersey, USA, with a workforce of 51-200 employees. Its website is http://www.pamten.com/.Company H1B SponsorshipPamTen Inc has a track record of offering H1B sponsorships, with 15 in 2026, 84 in 2025, 112 in 2024, 100 in 2023, 100 in 2022, 109 in 2021, 237 in 2020. Please note that this does not guarantee sponsorship for this specific role.