[Remote] Network Services Engineer

Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Network Services Engineer to support and manage their network infrastructure. The role involves monitoring, troubleshooting, and maintaining LAN/WAN and telecom systems, as well as training users and IT staff on network issues.ResponsibilitiesSupport, monitor, test, and troubleshoot LAN/WAN and telecom infrastructureMonitor network uptime and resolve connectivity issues escalated from Level 1 supportInstall, maintain, patch, and secure network and telecom equipmentPerform routine network maintenance and recommend/schedule repairsSupport and train users and IT staff on network/telecom troubleshootingCollaborate with engineers and managers on complex network tasksSkillsLAN/WAN NetworkingNetwork TroubleshootingTCP/IPNetwork Hardware & Telecom EquipmentNetwork MonitoringExperience working in an ITIL environmentHands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environmentsStrong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoringDemonstrate proficiency with enterprise-approved AI toolsMaintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutionsLeverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activitiesContinuously develop skills and stay current with evolving AI capabilities and best practicesCompany OverviewDice is the go-to career marketplace for tech professionals. It was founded in 2010, and is headquartered in Drachten, Friesland, NLD, with a workforce of 201-500 employees. Its website is https://www.or-quest.nl/.Company H1B SponsorshipDice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.