[Remote] Network Engineer - Level 3
Note: The job is a remote job and is open to candidates in USA. Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are seeking a Network Support Specialist to support the delivery of reliable and secure network services, responsible for installing, maintaining, and troubleshooting network infrastructure.ResponsibilitiesInstall, configure, and maintain network hardware and software componentsMonitor network performance and proactively identify and resolve issues and outagesTroubleshoot incidents and implement corrective actions, including emergency changesExecute routine and scheduled network changes in line with change management processesParticipate in change reviews and contribute to continuous service improvementSupport and maintain network architecture design standards and configurationsImplement and enforce network security policies and best practicesProvide technical support for network-related issues to internal and external stakeholdersCollaborate with cross-functional teams including project managers, architects, and service engineersDocument configurations, architecture diagrams, processes, and incident resolutionsSkills5+ years of proven experience in network support within a complex, multi-vendor environmentHands-on experience with network architecture concepts (e.g., LAN/WAN design, routing and switching, segmentation, redundancy models)Strong troubleshooting and analytical problem-solving skillsKnowledge of network protocols, infrastructure, and security best practicesExperience with change management processes and toolsAbility to perform under pressure and manage high-priority incidentsEffective communication skills with both technical and non-technical stakeholdersDemonstrated ability to work independently and collaborativelyRelevant certifications (e.g., CCNA, CCNP or equivalent)Experience with network design or architecture support in enterprise environmentsFamiliarity with network monitoring and management toolsExposure to enterprise security frameworks and compliance standardsBenefitsEligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plansComprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time offIf this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus programAccess to continuous learning opportunities, hands-on experience with leading technologies, and the ability to pursue industry-recognised certificationsEmployee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many moreCompany-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizationsCompany OverviewKyndryl is an information technology and services company. It was founded in 2021, and is headquartered in New City, New York, USA, with a workforce of 10001+ employees. Its website is https://www.kyndryl.com.Company H1B SponsorshipKyndryl has a track record of offering H1B sponsorships, with 3 in 2026, 37 in 2025, 35 in 2024, 20 in 2023, 39 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.