[Remote] Network Engineer II

Note: The job is a remote job and is open to candidates in USA. Opti9 Tech is a trusted cloud solutions provider specializing in managed cloud and security solutions. They are seeking a Network Engineer II to support customer-facing projects, deploy and configure new environments, troubleshoot network issues, and ensure the security and efficiency of network infrastructures.ResponsibilitiesSupport customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementationDeploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologiesTroubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimizationManage, maintain, and improve the Palo Alto, FortiGate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloadsRegularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versionsRespond to critical incidents and perform effective troubleshooting and remediation during production outagesReact to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimesIntermediate level understanding of TCP/IP network protocols, including common application protocolsAssist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access levelConfigure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, PacketFabric, Azure ExpressRoute, AWS Direct Connect, and similar servicesPro-actively review and maintain client infrastructure residing in the Opti9 environmentsCollaborate across teams to share technical knowledge, improve operational efficiency and support workload distributionServe as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practicesUpdate, maintain, and implement firewall standards and security best practices to strengthen the organization's overall security posturePartner with customers, Sales Engineering, and internal teams to design scalable, secure network architectures and ensure successful deployment of network security solutionsContribute to continuous improvement initiatives by evaluating emerging technologies, refining operational procedures, and enhancing network reliability and securitySkills2-4 years of hands-on work with Fortinet and Palo Alto UTM next gen firewall technologiesExperience implementing multi-tenancy using VDOMs within FortiOS2-4 years of experience deploying firewall VMs and basic navigation of VMware environmentsStrong understanding of networking protocols and technologies, including: BGP, OSPF, TRUNKS, VLANs, Port-Channel, Static routing, MLAG/vPCVRF, Traffic Shaping / QoSPalo Alto Command lineKnowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRPStrong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managersAbility to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion)Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlinesAble to clearly and correctly express complex technical concepts in English, both verbally and in writingEffective in basic documentation and diagram creation for customer and infrastructure needsStrong organizational, oral, and written communication skillsWorking knowledge of data security best practicesStrives to grow within the team and personally as an engineer through education, certs, etc. and must have a 'can do' attitudeExperience with VMware vSphere, NSX-V & NSX-T SDN technologiesVMware Cloud Foundation (VCF)Familiarity with Microsoft Hyper-VExperience with Arista Spine & Leaf Data Center deploymentsScripting or automation capabilities using Python, Ansible, or similar technologiesBenefitsPaid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to workFlexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office work if you’re located near one of our officesHealth & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefitsWellness Reimbursemen – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expensesRetirement Plan with Company Match – Invest in your future with our matched retirement savings programCasual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountabilityRecognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impactProfessional Development – Access learning opportunities, training programs and support for certifications to help you grow your careerGive Back Together – Participate in group volunteer opportunities and community initiatives that align with our valuesA Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing itCompany OverviewOpti9 is a leading hybrid cloud solutions provider with offices in Garden City, NY, Omaha, NE, Overland Park, KS, and St. It was founded in 1998, and is headquartered in Garden City, New York, USA, with a workforce of 51-200 employees. Its website is http://www.opti9tech.com.Company H1B SponsorshipOpti9 Tech has a track record of offering H1B sponsorships, with 2 in 2024, 4 in 2022. Please note that this does not guarantee sponsorship for this specific role.