[Remote] Network Engineer II

Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a company focused on connecting people, data, and applications to drive business growth. They are seeking a Network Engineer II who will enhance network design, optimize performance, and provide technical mentoring while ensuring customer network services are operational. The role involves collaboration with team members and cross-functional resources to deliver network-based projects and support production issues.ResponsibilitiesConfigure and maintain network DWDM systemsAssist and in some cases be responsible for the design and architecture of projects and featuresContinually work towards making improvements in network design, network performance and customer supportContribute to network performance reviews with management, internal partners and the customerProvide technical mentoring and guidance to less experienced EngineersTechnical writing, create Method of Procedures (MOP) and Statement of Work (SOW)Work with cross-functional resources to define and deliver network-based projectsWork closely with team members to ensure customer network service is always fully operationalProvide technical expertise and troubleshooting as needed to support production issuesBe willing to support deployments/maintenances/escalations outside of work hoursActively participate in all Day 2 Support planning and preparation project meetings through network deployment iterationAssure the most feasible, practical and economical means to complete the work are utilizedSkilled in project managementRequires direction and guidance with few tasksSkillsTypically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's DegreeAbility to work all shifts in a 7x24x365 call center including off hours/on call and during holidaysPrior experience with CienaStrong technical writing skills, including the creation of Method of Procedures (MOP) and Statements of Work (SOW)Strong project management skillsAbility to provide technical expertise and troubleshooting support for DWDM systemsWillingness to support deployments/maintenances/escalations outside of work hoursAbility to work with cross-functional resources to define and deliver network-based projectsAbility to provide technical mentoring and guidance to less experienced engineersAbility to participate in Day 2 Support planning and preparation meetings throughout the network deployment processBenefitsLumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Company OverviewLumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences It was founded in 1968, and is headquartered in Monroe, Louisiana, USA, with a workforce of 10001+ employees. Its website is https://www.lumen.com.Company H1B SponsorshipLumen Technologies has a track record of offering H1B sponsorships, with 4 in 2026, 24 in 2025, 21 in 2024, 27 in 2023, 29 in 2022, 18 in 2021, 49 in 2020. Please note that this does not guarantee sponsorship for this specific role.