[Remote] NEED ONLY US CITIZENS :: Supplier Security & Privacy Assurance (SSPA) escalation Specialist

Note: The job is a remote job and is open to candidates in USA. Ampstek is seeking a Supplier Security & Privacy Assurance (SSPA) escalation Specialist to manage requests and ensure compliance with security standards. The role involves delivering according to the SSPA Program Guide, conducting quality checks, and supporting the team with documentation and tools. Responsibilities • Deliver in accordance with the Supplier Security & Privacy Assurance (SSPA) Program Guide and associated DTPs/SOPs/KAs for all requests/tickets in the queue • Identify opportunities to schedule calls/meetings with users or suppliers to expedite delivery and reduce lead time • Conduct quality checks and provide refreshers to the team where appropriate • Expert-level knowledge in compliance and audit requirements (DPR, INA, SAAS, PCI) • Maintain/exceed SLA and KPI targets consistently • Support team in creating/updating DTPs/SOPs/KAs and performing UAT for internal/external tools Skills • Graduate in any stream with 4+ years of relevant experience in program/project/stakeholder/user management and handling escalations • Expert-level knowledge in compliance and audit requirements (DPR, INA, SAAS, PCI) • Strong analytical, logical, and problem-solving skills with customer-facing experience • Ability to work with international teams and collaborate effectively • Experience in customer support and ticket management preferred • Certifications (Preferred): CIPP or CISSP Company Overview • Ampstek supplies thousands of tech and digital professionals annually to a range of clients through its offices which spread across in 42 countries. It was founded in 2003, and is headquartered in Princeton, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is Apply tot his job