[Remote] MSC Core Engineer III (Req #1309)

Note: The job is a remote job and is open to candidates in USA. ePlus inc. is a technology solutions provider that values collaboration and innovation. They are seeking a highly skilled Network Engineer to join their Managed Services team, responsible for delivering expert-level network and systems support for clients, ensuring high-quality service and effective problem resolution.ResponsibilitiesDeliver high-quality network and systems support within a Managed Services CenterProvide full lifecycle systems support for clients, including design, implementation, troubleshooting, diagnosis, and resolution of complex issuesOwn issues end-to-end until successful resolution is achievedMaintain advanced, up-to-date technical expertise in networking technologiesCommunicate clearly and professionally with clients and internal stakeholdersAccurately document all incidents, troubleshooting steps, and resolutions in the ticketing systemDemonstrate strong attention to detail and ownership in all tasksCollaborate effectively in a team environment while also working independently with minimal supervisionParticipate in on-call rotationLead and manage assigned technical projectsMulti-task effectively while prioritizing workload in a dynamic settingMaintain a customer-focused, results-driven attitude at all timesTroubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a teamPerform other duties as assignedSkillsActive Cisco CCNP Service Provider certification required5+ years of experience in a service provider network role, with strong knowledge of opticsSolid expertise with Juniper platforms in service provider environmentsHands-on proficiency with NCS (Cisco, Juniper, and similar) platformsProven track record of successfully troubleshooting complex network issuesStrong working knowledge of VRF technologyIn-depth understanding of routing protocols: IS-IS, BGP, OSPF, and MPLSFamiliarity with SD-WAN, cloud networking, and network security conceptsExperience working with Cisco ASR routersBackground using IT service management tools (ServiceNow preferred)Proficient in Microsoft 365 tools (Outlook, Word, Excel)BenefitsCommissions and discretionary bonusesMedical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)Company OverviewePlus is a customer-first, services-led, results-driven and trusted industry leader that helps organizations secure, modernize, optimize, and scale every aspect of their IT infrastructure. It was founded in 1990, and is headquartered in Herndon, Virginia, USA, with a workforce of 1001-5000 employees. Its website is http://www.eplus.com/.Company H1B SponsorshipePlus inc. has a track record of offering H1B sponsorships, with 2 in 2026, 8 in 2025, 4 in 2024, 5 in 2023, 9 in 2022, 6 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.