[Remote] Mortgage Consultant- Outbound Team
Note: The job is a remote job and is open to candidates in USA. Newrez is a company dedicated to making home ownership happen through superior service and innovative solutions. The Mortgage Consultant is responsible for originating various types of loans focused on servicing existing customers and first home purchase business.ResponsibilitiesOriginate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaignsEngage with consumers, determine their needs, and offer the appropriate productsManage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams to ensure timely and accurate loan approvalsObtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etcEnsure adherence to federal and state lending regulations, including the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending standards, maintaining accurate and compliant documentationProvide superior customer serviceMeet individual monthly sales goalsStay informed of developing trends in the mortgage industryMaintain compliance with the Newrez Code of ConductPerforms related duties as assigned by managementSkillsAssociates Degree or Bachelor's Degree preferredOrigination experience in the mortgage or banking industry required2+ years' origination experienceActive NMLS licenseA solid understanding of appraisals, title reports and product guidelinesMust maintain mortgage licenses by completing mandatory annual continuing educationExperience utilizing persuasive communication skills, inside sales experience preferredAbility to connect with borrowers, friendly demeanor, customer service orientedProficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams), with the ability to adapt to new digital toolsAbility to maintain high levels of communication and urgency, including returning all voicemails within 24 hoursAbility to work efficiently and accurately with proven success in a fast-paced environmentMust be detail-oriented and demonstrate careful decision-making skillsAbility to work independently with minimal supervisionProfessional communication skillsMust pass a background check for state licensingAssociates Degree or Bachelor's Degree preferredExperience utilizing persuasive communication skills, inside sales experience preferredBenefitsMedical, dental, and vision insuranceHealth Savings Account with employer contribution401(k) Retirement plan with employer matchPaid Maternity Leave/Parental Bonding Leave/Caregiver LeaveAdoption AssistanceTuition & Certification reimbursementEmployee Mortgage Loan ProgramThe Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)Matching Gifts Program - dollar-for-dollar up to $1,000Access to grants, nonprofit resources, and volunteer opportunitiesCompany OverviewNewrez is your mortgage partner for all stages of your homeownership journey. We offer hundreds of mortgage products to match your needs. It was founded in 2018, and is headquartered in Fort Washington, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is https://www.newrez.com.