[Remote] Moderator (Night Shift)

Note: The job is a remote job and is open to candidates in USA. Slickdeals is transforming into the go-to daily shopping destination, and they are seeking a Moderator to ensure content on the site abides by governing rules and guidelines. The role involves responding to community reports, monitoring for violations, and communicating with other teams to address issues.ResponsibilitiesDirectly act upon and respond to reports from members of the community regarding potential violations of policies, rules, and guidelines governing the site and/or specific forumsProactively monitor for violations of policies, rules, and guidelines governing the site and/or specific forumsThoroughly document infractions made by users or merchantsIssue formal notifications, warnings, or bans to users of the site due to discovered infractionsRespond to protests of notifications, warnings, or bans issued to members of the communityIdentify patterns associated with spamming and shillingArbitrate disputes between members of the communityCommunicate with other teams any issues identified for which those teams are responsibleMaintain knowledge of current rules, policies, and guidelinesAssist with requests for account closuresServe as an ambassador of the site and its communitySkillsPossess exceptional interpersonal skillsHas strong communication skillsHas considerable experience with arbitrating disagreementsHas a 'thick skin'Is adept at authoring detailed documentationHigh school diploma or equivalentBachelor's degree or greaterProficiency with Google Docs and SheetsKnowledge of internet based terms and technologies such as IP, VPN, etcThorough understanding of the Slickdeals community and its cultureExperience with moderating forum-based communitiesBenefitsCompetitive base salary and annual bonusCompetitive paid time off in addition to holiday time offA variety of healthcare insurance plans to give you the best care for your needs401K matching above the industry standardProfessional Development Reimbursement ProgramCompany OverviewSlickdeals is a user-driven deal-sharing site enabling consumers to collaborate and share information that facilitate shopping decisions. It was founded in 1999, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 51-200 employees. Its website is https://slickdeals.net/.



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