[Remote] MLR Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Matchpointe Group is seeking an MLR Operations Specialist to join their Marketing Operations team. This role involves coordinating promotional review operations, managing MLR workflows, and ensuring compliance with industry regulations while working closely with cross-functional stakeholders.ResponsibilitiesCoordinate and support promotional review operations across Medical, Legal, Regulatory, Marketing, sponsors, and agency partnersDevelop and manage submission forecasts while helping facilitate prioritization across sponsors and agency partnersSupport promotional material submission strategies related to product launches, label updates, and other key commercial initiativesCreate and maintain weekly reporting and analytics related to system performance, workflow status, and operational healthConduct quarterly qualitative surveys and incorporate stakeholder feedback into process improvements and workflow enhancementsOnboard and train new agencies, sponsors, and reviewers on promotional review systems, workflows, and processesDocument key MLR decisions, outcomes, and process updates, and provide regular updates to stakeholdersServe as a brand operations steward to help maintain consistency across promotional materials, including logo usage, sign-off language, and other required brand elementsCoordinate ordering, inventory management, drop shipments, and destruction of printed promotional materialsSupport brand planning project management and facilitation activitiesAssist with 2253 submission process coordination, documentation, and related operational supportSkills3+ years of experience in Marketing Operations, Commercial Operations, MLR Operations, Promotional Review, or a related function within pharma, biotech, or life sciencesExperience supporting promotional review processes, MLR workflows, or commercial material approval processesAt least 2 years of hands-on experience with Veeva Vault PromoMats, including workflow management, reporting, and/or prior administrator responsibilities. Experience with similar promotional review platforms may also be consideredStrong analytical skills and advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and WordCollaborative team player who thrives in a fast-paced, dynamic, and evolving environmentDemonstrated ability to work cross-functionally and communicate effectively with stakeholders at all organizational levelsExperience supporting drug launches and/or working in rare disease markets is a plusFamiliarity with U.S. FDA regulatory submission requirements, including 2253 submissions, is preferredCompany OverviewMatchpointe is boutique consulting firm that specializes in the Information Technology field. We truly believe in a partnership with all our clients. It was founded in 2011, and is headquartered in San Mateo, California, USA, with a workforce of 2-10 employees. Its website is https://www.matchpointegroup.com.