[Remote] Metro Field Tech

Note: The job is a remote job and is open to candidates in USA. Ciena is a global leader in high-speed connectivity focused on a people-first approach. The Metro Field Tech role involves hands-on installation and testing of optical and power equipment on live networks, ensuring seamless service delivery while prioritizing safety and quality. Responsibilities You will be required to lift 40+ pounds regularly, and should be comfortable with climbing ladders You will install, remove, and test optical, DCN, and power equipment on both live and offline networks You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs) You will perform fiber work (run, clean, remove patch cords, terminate to FDPs) You will execute DC power cabling and -48DC live system work You will conduct rectifier/PDU installations and removals You will assist with basic testing of hardware and complete all documentation accurately and on time You will ensure job sites are clean, safe, and fully stocked with required materials/tools You will perform on-site audits and quality inspections (including virtual audits) You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols You will need to communicate effectively with site leads, project managers, remote testers, and customers Skills High School Diploma (post-secondary technical training preferred) Previous experience installing network hardware from multiple vendors Ability to travel extensively across the US (up to 100%) Understanding of fiber optics and DC power Comfortable with cabling, racking, and module installation Working knowledge of Microsoft Office Strong time management and communication skills Detail-oriented, safety-conscious, and able to work independently Able to problem-solve and escalate issues when needed You will be required to lift 40+ pounds regularly, and should be comfortable with climbing ladders You will install, remove, and test optical, DCN, and power equipment on both live and offline networks You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs) You will perform fiber work (run, clean, remove patch cords, terminate to FDPs) You will execute DC power cabling and -48DC live system work You will conduct rectifier/PDU installations and removals You will assist with basic testing of hardware and complete all documentation accurately and on time You will ensure job sites are clean, safe, and fully stocked with required materials/tools You will perform on-site audits and quality inspections (including virtual audits) You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols You will need to communicate effectively with site leads, project managers, remote testers, and customers Benefits Medical, dental, and vision plans Participation in 401(K) (USA) & DCPP (Canada) with company matching Employee Stock Purchase Program (ESPP) Employee Assistance Program (EAP) Company-paid holidays Paid sick leave Vacation time Paid Family Leave and other leaves of absence Company Overview Ciena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete. It was founded in 1992, and is headquartered in Linthicum Heights, Maryland, USA, with a workforce of 5001-10000 employees. Its website is Company H1B Sponsorship Ciena has a track record of offering H1B sponsorships, with 34 in 2025, 21 in 2024, 36 in 2023, 44 in 2022, 30 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.