Remote Member Enrollment Coordinator - Florida Residents (Up to $20/hour)
Join our team as a Remote Member Enrollment Coordinator and enjoy the freedom and flexibility of working from home while making a meaningful impact in the lives of our members. We're seeking a highly skilled and compassionate individual to assist with enrolling members in discount RX programs for specialty medications, providing top-notch service and support in a fast-paced contact center environment.
As a Remote Member Enrollment Coordinator, you will be responsible for handling inbound and outbound calls, verifying patient health information, and providing accurate and up-to-date information to members. You will utilize our CRM database to verify member data, record interactions, and complete assigned tasks. If you have a strong background in call center experience, health insurance, and pharmacy or co-pay experience, we encourage you to apply.
Key Responsibilities:
Assist with calls enrolling in discount RX programs for specialty medications (approximately 50-60 calls daily)
Provide high-quality service to members, striving for first-call resolution, while maintaining a professional and compassionate demeanor
Verify and protect patient health information accurately, ensuring confidentiality and compliance with regulations
Act as a subject matter expert, offering accurate and up-to-date information to members and guiding them through the enrollment process efficiently
Utilize CRM database effectively to verify member data, record interactions, escalate unresolved cases, and complete assigned tasks as directed by call center leadership
Requirements:
Fast-paced call center experience in an inbound and outbound environment (last 5 years)
Health insurance experience on the pharmacy side and/or co-pay experience
Experienced with talk-tracks
Computer proficient: Navigate multiple software systems
Ability to handle calls with professionalism and empathy due to the nature of the business
Ethernet connection in private, designated workspace (cannot use WiFi)
Speed test: 25 DL / 25 UL
High school diploma or equivalent required
Background check and drug screening required
What We Offer:
Competitive hourly rate of up to $20/hour
Contract-to-hire opportunity with room for growth and performance-based advancement
Comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance
Flexible schedule with shift bids approximately every 6 months
Opportunity to work from the comfort of your own home in a private, designated workspace
How to Apply:
Ready to join our team? Click the "Apply Now" button to start your application process. We can't wait to hear from you!
Apply Now
Apply Now
As a Remote Member Enrollment Coordinator, you will be responsible for handling inbound and outbound calls, verifying patient health information, and providing accurate and up-to-date information to members. You will utilize our CRM database to verify member data, record interactions, and complete assigned tasks. If you have a strong background in call center experience, health insurance, and pharmacy or co-pay experience, we encourage you to apply.
Key Responsibilities:
Assist with calls enrolling in discount RX programs for specialty medications (approximately 50-60 calls daily)
Provide high-quality service to members, striving for first-call resolution, while maintaining a professional and compassionate demeanor
Verify and protect patient health information accurately, ensuring confidentiality and compliance with regulations
Act as a subject matter expert, offering accurate and up-to-date information to members and guiding them through the enrollment process efficiently
Utilize CRM database effectively to verify member data, record interactions, escalate unresolved cases, and complete assigned tasks as directed by call center leadership
Requirements:
Fast-paced call center experience in an inbound and outbound environment (last 5 years)
Health insurance experience on the pharmacy side and/or co-pay experience
Experienced with talk-tracks
Computer proficient: Navigate multiple software systems
Ability to handle calls with professionalism and empathy due to the nature of the business
Ethernet connection in private, designated workspace (cannot use WiFi)
Speed test: 25 DL / 25 UL
High school diploma or equivalent required
Background check and drug screening required
What We Offer:
Competitive hourly rate of up to $20/hour
Contract-to-hire opportunity with room for growth and performance-based advancement
Comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and vision insurance
Flexible schedule with shift bids approximately every 6 months
Opportunity to work from the comfort of your own home in a private, designated workspace
How to Apply:
Ready to join our team? Click the "Apply Now" button to start your application process. We can't wait to hear from you!
Apply Now
Apply Now