Remote Medical Customer Service Specialist
Contribute to a meaningful mission at workwarp. We need a Remote Medical Customer Service Specialist! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. You can expect a salary of a competitive salary for this role, plus comprehensive benefits. Â Â This is a remote position.
The training hours are Monday-Friday from 8:00am - 4:30pm (CST time zone) for the three two weeks...
The working hours are Monday-Friday from 8:30am - 5:00pm (CST time zone). (This schedule will begin after the first 3 weeks of training.)
If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters ? What's in it for you:
? Starting pay: $15.50/hr-$18.00/hr
? Cash bonuses (based on facility performance) up to $750.00 per quarter
? Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)
? Paid vacation days
? Paid sick leave
? 6 paid holidays plus two personal holidays
? Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
? Promotional opportunities
? An employee-friendly environment focused on patient satisfaction
Essential Duties:
? Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues;or escalating to the
next level using sound judgment
? Using a computer to navigate screens to notate and effectuate a positive patient experience
? Perform administrative duties by managing email, completing assignments, and other duties
? Actively participate in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies
Job Requirements
? Be at least 18 years old with a high school diploma or GED
? Demonstrated ability to navigate a computer
? Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver
? Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor
? Ability to type at least 30 words per minute
? Must have reliable, consistent transportation
? Ability to pass a background check and a drug screen
Wow Factors
? Previous medical office experience including working knowledge of revenue cycle, medical terminology, and insurance claim filing experience
? Billing or other revenue cycle certifications
INDSS Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
The training hours are Monday-Friday from 8:00am - 4:30pm (CST time zone) for the three two weeks...
The working hours are Monday-Friday from 8:30am - 5:00pm (CST time zone). (This schedule will begin after the first 3 weeks of training.)
If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters ? What's in it for you:
? Starting pay: $15.50/hr-$18.00/hr
? Cash bonuses (based on facility performance) up to $750.00 per quarter
? Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)
? Paid vacation days
? Paid sick leave
? 6 paid holidays plus two personal holidays
? Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
? Promotional opportunities
? An employee-friendly environment focused on patient satisfaction
Essential Duties:
? Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues;or escalating to the
next level using sound judgment
? Using a computer to navigate screens to notate and effectuate a positive patient experience
? Perform administrative duties by managing email, completing assignments, and other duties
? Actively participate in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies
Job Requirements
? Be at least 18 years old with a high school diploma or GED
? Demonstrated ability to navigate a computer
? Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver
? Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor
? Ability to type at least 30 words per minute
? Must have reliable, consistent transportation
? Ability to pass a background check and a drug screen
Wow Factors
? Previous medical office experience including working knowledge of revenue cycle, medical terminology, and insurance claim filing experience
? Billing or other revenue cycle certifications
INDSS Apply Job! Simple Application ProcessReady to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now