Remote Medical Call Center Rep
Start Date Dec 23rd
Calling/Audit Schedule: Monday- Friday Training 9am- 3:30pm (PST)- the first 2 weeks the hours will vary based on training
Calling/Audit Start Date: ASAP
We are seeking Calling/Audit Customer Service Representatives for a 100% remote opportunity with a leader in electronic medical records retrieval! As a Calling/ Auditing Customer Service Representative you will be responsible for placing calls to provider offices for audit purposes to obtain any missing medical documentation which will be entered into the company database.
Calling/ Auditing Customer Service Representatives Role and Responsibilities
Perform outbound telephone calls and/or other means of contact with each facility to complete to retrieve medical records via fax, mail, through remote electronic medical record access or by scheduling a visit at the provider location
Effectively communicate with team members and external providers to ensure adherence with challenging project timelines
Complete additional tasks as required to support division
Calling/ Auditing Customer Service Representatives Qualifications:
Education: High school diploma
1+ years of call center experience
Strong ability to handle fast paced training program
Ability to type 40 WPM
Medical terminology a plus
Must have your own work equipment PC/Laptop, mouse and headset
Must be computer savvy- familiar with Google Chrome and able to maneuver through multiple tabs
Company DescriptionFor more than 50 years, Helpmates has been connecting job seekers with opportunities in a variety of specialties. When you apply with us, youll work one-on-one with our team members so that we can get your resume in front of the right employers. Once weve made the connections, we know youll take it from there. We're excited to see you thrive!
Apply Now
Calling/Audit Schedule: Monday- Friday Training 9am- 3:30pm (PST)- the first 2 weeks the hours will vary based on training
Calling/Audit Start Date: ASAP
We are seeking Calling/Audit Customer Service Representatives for a 100% remote opportunity with a leader in electronic medical records retrieval! As a Calling/ Auditing Customer Service Representative you will be responsible for placing calls to provider offices for audit purposes to obtain any missing medical documentation which will be entered into the company database.
Calling/ Auditing Customer Service Representatives Role and Responsibilities
Perform outbound telephone calls and/or other means of contact with each facility to complete to retrieve medical records via fax, mail, through remote electronic medical record access or by scheduling a visit at the provider location
Effectively communicate with team members and external providers to ensure adherence with challenging project timelines
Complete additional tasks as required to support division
Calling/ Auditing Customer Service Representatives Qualifications:
Education: High school diploma
1+ years of call center experience
Strong ability to handle fast paced training program
Ability to type 40 WPM
Medical terminology a plus
Must have your own work equipment PC/Laptop, mouse and headset
Must be computer savvy- familiar with Google Chrome and able to maneuver through multiple tabs
Company DescriptionFor more than 50 years, Helpmates has been connecting job seekers with opportunities in a variety of specialties. When you apply with us, youll work one-on-one with our team members so that we can get your resume in front of the right employers. Once weve made the connections, we know youll take it from there. We're excited to see you thrive!
Apply Now