[Remote] Mechanical Field Service Engineer, Apprentice

Note: The job is a remote job and is open to candidates in USA. Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Mechanical Field Service Engineer, Apprentice to join their team. This hands-on role supports the Field Service team by assisting with the installation, troubleshooting, repair, and maintenance of corrugating and/or box-making machinery while gaining practical experience under the guidance of experienced engineers.ResponsibilitiesAssist Field Service Engineers in responding to customer support requestsObserve and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machinesSupport disassembly, inspection, and repair processes under supervisionTrain alongside experienced technicians to interpret prints, specifications, manuals, and work ordersParticipate in the setup and installation of new equipment, including coordination with riggers and millwrightsLearn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operationShadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activitiesAssist in documenting service activities, including photos and detailed descriptions of work performedReport equipment issues, material needs, or safety concerns to supervising technicians or managementEngage in structured learning activities, including technical training modules and performance evaluationsSupport operations as needed to maintain workflow and meet schedules and quality standardsArrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established proceduresThis list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assignedSkillsEducation: High school diploma or equivalent requiredExperience: Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar positionBasic understanding of mechanical systems, hydraulics, and industrial equipmentExperience with basic mechanical troubleshooting, fluid systems, and equipment repairStrong mechanical aptitude with the ability to diagnose and repair mechanical systemsAbility to read and interpret mechanical drawings, schematics, and service manualsTechnical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferredASE certifications or equivalent mechanical certificationsBenefitsExcellent Wellness Benefits (Medical, Dental, Vision & 401K Matching)Company-provided STD and LTDParental LeaveCompany-Provided Life Insurance and AD&DPaid time off: vacation, sick leave (granted at the beginning of the year).15 holidaysTuition Reimbursement ProgramBehavioral health supportCompany OverviewMitsubishi Heavy Industries is a manufacturer of industrial machinery and equipment. It was founded in 1884, and is headquartered in Tokyo, Tokyo, JPN, with a workforce of 10001+ employees. Its website is https://www.mhi.com.