[Remote] Marketing Operations Manager

Note: The job is a remote job and is open to candidates in USA. PatientFi is a technology-based, point-of-sale financing company that partners with healthcare providers to enhance patient access to elective healthcare treatments. They are seeking a Marketing Operations Manager to oversee execution across various verticals, manage marketing programs, and coordinate cross-functional projects. The role requires a detail-oriented individual who thrives in a fast-paced environment and can ensure high-quality campaign execution.ResponsibilitiesOwn enterprise OTB campaign creation, sending, and performance reporting for aesthetics and audiology accountsSupport Senior Marketing Managers in email campaigns and lifecycle funnel experiments for new and existing practice partnersCustomize and update sales and patient-facing assets (decks, one-pagers, co-branded materials) by verticalExecute ongoing utilization outreach programs to drive funded volume across enterprise partnersSupport activation and onboarding marketing for new verticals (e.g., cosmetic dental) as the business expandsOwn execution of patient-facing tools and educational materials requested by practices and reps — a high-volume, high-demand areaSupport borrower communication flows including repeat and expired patient outreachExecute lifecycle marketing campaigns for patient audiencesServe as the team's primary cross-functional project manager — keeping campaigns on track and stakeholders alignedSupport rep enablement by coordinating materials, tracking requests, and managing quick-turn deliveryManage promotion fulfillment, swag management, and in-field print oversightSupport cross-functional marketing initiatives, sales enablement requests, field event coordination, and operational execution as neededManage creative rounds with designers and contractors — briefing work, tracking feedback, and driving assets to final completionTranslate team feedback into clear, actionable direction for creative partnersKeep creative projects moving without losing quality or missing deadlinesAct as a final quality-control checkpoint across campaigns and communications — ensuring accuracy, consistency, and polished execution before anything goes to marketPull campaign results and compile performance data across programs and verticalsMaintain tracking spreadsheets and reporting frameworks for the teamShare results with team members and sales reps on a regular cadenceBuild and maintain internal data hubs (stats, citations, benchmarks) and keep resource and commercial hubs currentSupport high-volume content production, including blog content and management of AI writing toolsHelp implement and maintain systems that make the team faster and more consistentSkills3–5+ years of marketing experience in an execution-focused role, ideally at a startup, agency, or high-growth companyStrong project management skills — you can manage multiple campaigns and stakeholders simultaneously without things falling apartExcellent written communication and proofreading ability; you catch mistakes others missExperience executing email marketing programs including list management, campaign deployment, and performance reportingComfort working with data — pulling reports, maintaining spreadsheets, and presenting results clearlyExperience coordinating with designers or creative contractors to manage feedback and drive deliverables to completionHighly organized and detail-oriented, with a track record of owning work end-to-end in a fast-paced environmentA collaborative, low-ego approach — this team wins together, and we value a highly collaborative, roll-up-your-sleeves mentalityAbility to prioritize across multiple fast-moving requests and stakeholders — while maintaining strong attention to detailExperience in healthcare, healthtech, or fintechFamiliarity with patient financing, elective procedures, aesthetics, or practice marketingExperience with CRM platforms, marketing automation tools, or AI content toolsBackground in both B2B (practice-facing) and B2C (patient-facing) marketingExperience supporting sales teams with enablement materials and quick-turn requestsCompany OverviewPatientFi is a financial services company that helps patients to access current health, beauty, and wellness treatments. It was founded in 2017, and is headquartered in Irvine, California, USA, with a workforce of 51-200 employees. Its website is https://patientfi.com/.