[Remote] Marketing Manager (Commercial Excellence)

Note: The job is a remote job and is open to candidates in USA. Ingersoll Rand is a technology leader with over 160 years of experience, dedicated to making life better through innovative solutions. They are seeking a Marketing Manager (Commercial Excellence) to own the CRM roadmap for the North America region, working closely with stakeholders to drive compliance and performance improvements across sales, marketing, product, and customer experience.ResponsibilitiesCommercial Capability Building - Metrics Standards & Insight Engine: Define the KPI architecture (conversion, velocity, win rate, leakage, customer mix) and deliver insights that drive commercial actionSFDC Accuracy, Governance & Adoption: Establish the global governance model, activity expectations, data quality rules, and compliance cadence that ensure forecasting accuracy and reliable revenue visibilityModular Learning Architecture: Develop scalable, role-specific enablement programs—live, recorded, and micro-learning, focused on commercial process mastery, applications, and customer pain pointsDistributor Performance Enablement: Build partner onboarding, funnel-management standards, and performance scorecards that strengthen distributor execution and accountability, business unit ownership of the distributor CRM portal and other toolsLeadership Dashboards & Review Cadence: Build executive dashboards and establish global performance review rhythms that reinforce accountability and pipeline accuracyGlobal Benchmarking & Best-Practice Sharing: Identify high-performing behaviors, codify them into global standards, and drive adoption across marketsPipeline Intelligence & Revenue Visibility - Strategic Revenue Visibility Models: Build forecasting frameworks and future-state pipeline views that illuminate revenue potential by region, segment, and product linePipeline Trends, Win/Loss Analytics & Predictive Indicators: Create scalable reporting that surfaces leading indicators, compliance trends, risk signals, and growth driversRenewal & Expansion System: Define renewal workflows and build retention, upsell, and cross-sell playbooks that strengthen recurring revenue performanceConsumption & Program Tracking: Standardize tracking of main systems, aftermarket spare parts, recurring programs, renewals, and churn dynamics to improve visibility and executionCommercial CRM Roadmap - Align with business stakeholders on overall priority of CRM capabilities that support business growth and visibility to predictable revenueWork with technical teams to prioritize business inputs into roadmap of necessary capabilities (e.g. quoting, attribution, ERP integration, CPQ, automation of components, etc.)Gain stakeholder alignment with roadmap and partner with other technical system owners such as ERP, CPQ, engineering systems and ecommerceReview budget, resource planning and implementation steps with business stakeholders to ensure project successSystems, Tools & Data Governance - Commercial Systems Ownership: Serve as the business owner or co-owner of key commercial tools (Salesforce, CPQ, analytics platforms), defining requirements, partnering with IT, and ensuring tools support global commercial workflowsData Quality & Segmentation Governance: Define rules for account hierarchy governance, segmentation models, customer classification, data quality, and routing logicGolden Record Foundation: Partner with IT and Data teams to evolve toward a unified customer “golden record” that improves targeting, visibility, and commercial alignmentCustomer Segmentation & Prioritization: Build frameworks that identify priority segments, ICP (ideal customer profile) definitions, and resource allocation strategiesSkillsBachelor's degree in Business, Marketing, or related5+ years of experience in B2B marketing3+ years of project leadership experienceUnderstanding of B2B sales processes, funnel management, and commercial execution3+ years of experience in Salesforce (data governance, reporting, analytics, dashboards). No coding experience requiredTechnical experience with all types of reporting in Salesforce, dashboards and possibilities and limitation of Salesforce objectsCross-functional leadership experience across Sales, Marketing, Product, Channel, IT3+ years of training design, enablement content creation, and curriculum developmentStrong analytical, project management, and problem-solving skillsAbility to translate insights into process improvements and commercial actionsExcellent communication and stakeholder-management capabilitiesComfort with global matrixed environments and multi-brand complexityBenefitsHealth care options like medical and prescription plansDental and vision coverageWellness programsLife insuranceA robust 401(k) planPaid time offEmployee stock grantCompany OverviewIngersoll Rand is an industrial manufacturing company that provides mission-critical flow creation and industrial solutions. It was founded in 1871, and is headquartered in Davidson, North Carolina, USA, with a workforce of 10001+ employees. Its website is https://www.irco.com/en-us/.