[Remote] Marketing Assistant

Note: The job is a remote job and is open to candidates in USA. Macmillan Learning is committed to driving innovation that transforms education. As a Marketing Assistant, you will support the execution and maintenance of marketing operations processes, assist with operational requests, and maintain data accuracy within various marketing systems.ResponsibilitiesSupport platform maintenance and data integrity activities across marketing systems including:Updating forms, templates, emails, and other operational assets within Marketo and related systemsAssisting with list imports, data updates, and routine maintenance activitiesAssisting with data cleanup and consistency updates in Marketo and SalesforceSupport operational request intake and workflow coordination activities including:Completing operational and standalone requests according to established workflows and proceduresHelping manage requests submitted through the Marketing Ops Help Request queueUpdating task statuses and communicating progress updates to stakeholdersAssist in the creation, editing, and maintenance of Jeto launchers and related documentation by:Updating launcher fieldsCreating, maintaining, and versioning Jeto launchersTesting and ensuring quality assurance for new or updated Jeto launchersSupport process documentation and team resources by:Updating existing documentation, process guides, and training materialsMaintaining shared operational resources and reference materialsAssisting with process organization and documentation updates as workflows evolveSupport campaign operations and backup campaign execution activities including:Assisting with the setup and maintenance of campaign assets within Marketo and related systems as neededAssisting with campaign-related updates, scheduling, and deployment activities as neededProviding backup support for operational campaigns during team absences or high-volume periodsSupport project coordination and Asana workflow management activities including:Creating, updating, and maintaining tasks, timelines, and project information in AsanaAssisting with large-scale Asana maintenance efforts such as template updates, project clean-up initiatives, and archivingSupporting Asana administration activities including updating fields, assisting with workflow rules, and performing quality assurance checks as neededSkillsBachelor's DegreeStrong organizational skills and attention to detailAbility to learn new technologies and systems quicklyStrong written and verbal communication skillsAbility to manage multiple tasks and priorities simultaneouslyStrong problem-solving and critical-thinking skillsComfortable working within established processes and workflowsAbility to work collaboratively within a team environmentTechnical aptitude and interest in systems, operations, and process-oriented workExperience with Google Workspace including Sheets, Docs, Slides, and DrivePrior Internship or full-time professional experience in marketing, operations, administration, or related fields preferredFamiliarity with marketing automation or CRM platforms such as Marketo or Salesforce preferredFamiliarity with project management tools such as Asana preferredExperience working with data entry, spreadsheets, or operational systems preferredWillingness to learn to maximize efficiency and keep up with emerging technologies that impact higher educationWillingness to take calculated risks and learn from outcomes in the pursuit of continuous improvement and process innovationStrong interest in the intersection of marketing, technology, and education, with a desire to stay current on trends shaping the future of work and learningBenefitsCompetitive pay and bonus planGenerous Health Benefits (Medical, Dental, Vision)Contributions to your 401k retirement account through FidelityGenerous paid time off, sick time, discretionary days. and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)Employee Assistance Program, Education Assistance Program100% employer-paid life and AD&D insuranceCompany OverviewMacmillan Learning improves lives through learning and offers content developed in partnership with the authors, educators, and developers. It is a sub-organization of Macmillan. It was founded in 1946, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.macmillanlearning.com/.