[Remote] Marketing Account Manager - Client Success (Orthodontic & Dental Marketing Agency)
Note: The job is a remote job and is open to candidates in USA. HIP Creative is a leader in orthodontic marketing and growth strategies, seeking a dynamic Marketing Account Manager to collaborate with partners on innovative digital marketing strategies. In this role, you'll manage extensive partner communications, facilitate training calls, and provide strategic digital marketing guidance to help partners achieve their growth goals.ResponsibilitiesDevelop and Drive Digital Marketing Strategies : Collaborate closely with partners to identify opportunities, create tailored strategies for paid search, social media marketing, SEO, and web performance, and ensure efforts align with driving measurable ROIPartner Management : Manage relationships with up to 40 partners simultaneously, ensuring personalized support and high-value communication across multiple platforms, including email, SMS (via CRM), phone calls, Zoom, and SlackStrategic Training Facilitation : Lead training calls with confidence, equipping partners and their teams with the knowledge and tools to execute and optimize digital marketing efforts effectivelyPerformance Optimization: Analyze campaign performance and partner feedback, leveraging insights to refine strategies that continuously maximize results and ROITech-Savvy Execution : Utilize multiple software tools, such as CRMs (HighLevel), project management systems (ClickUp), and analytics platforms, to ensure seamless execution of campaigns and communicationsTime Management and Prioritization : Effectively juggle a high volume of tasks, pivoting quickly when needed while maintaining clear communication with internal teams to ensure all projects stay on trackCustomer-Centric Communication : Maintain a professional and positive "my pleasure" mindset, delivering 5-star service that builds trust and enhances partner satisfactionTeam Collaboration : Work cross-functionally with internal teams to streamline communication and execution, ensuring all strategies and updates align with broader company goalsIndustry Knowledge : Maintain or quickly acquire a deep understanding of the orthodontic and dental fields to provide partners with highly relevant and impactful insightsSkills3+ years of proven experience optimizing strategies to achieve measurable results across Google Ads, Meta Ads, SEO, web performance, and social media marketing. Demonstrated ability to craft and refine campaigns that drive growth and deliver ROIMust be highly motivated, self-driven, and passionate about using digital marketing expertise to help partners and the company growDemonstrated ability to manage relationships with an average of 40 partners at a time while maintaining high service and responsivenessMust be tech-savvy and able to switch between multiple software platforms, including CRMs (HighLevel), project management tools (ClickUp), and analytics dashboardsExcellent communication skills, with the ability to clearly and directly communicate strategies and results to partners and internal teamsStrong organizational and time management skills, with the ability to prioritize daily tasks and pivot quickly when necessaryExperience crafting and delivering training sessions, confidently guiding teams to improve their marketing strategies and executionCustomer-focused with a '5-star service' mindset and a professional, positive attitude when addressing partner needsWillingness to learn about the orthodontic and dental industry, with the ability to translate digital marketing strategies into practice growth opportunitiesMust have reliable high-speed internet and a dedicated, distraction-free workspaceA humble attitude with a willingness to ask questions and collaborate for continuous improvementBenefits401(k) matchingDental InsuranceHealth InsuranceVision InsuranceLife InsurancePTO eligibility after 90 days of hire (10 vacation days the first year of service, unlimited PTO starting year two, flexible partial days, and sick/ personal days)Remote position (You MUST be located in the US.)Company OverviewHIP Creative provides web design, web development, brand identity, SEO, advertising, lead generation, and email marketing services. It was founded in 2014, and is headquartered in Pensacola, Florida, USA, with a workforce of 51-200 employees. Its website is https://hip.agency.