[Remote] Manager, Subscription & Custom Services Sales Specialists

Note: The job is a remote job and is open to candidates in USA. Adobe is a leader in creative software solutions, empowering individuals and businesses to achieve their goals through innovative tools. The Manager, Subscription & Custom Services Sales Specialists will lead a team focused on driving growth through subscription and custom professional services, ensuring enterprise customers realize value from Adobe's offerings.ResponsibilitiesDefine and execute industry-aligned sales strategies to accelerate growth across subscription and professional servicesDrive predictable revenue through new business, account expansion, upsell, and cross-sell opportunitiesOwn quota attainment, forecasting accuracy, and overall pipeline healthPartner with enterprise sales leaders to influence complex transformation initiatives and long-term success strategiesRecruit, coach, and develop a high-performing team focused on consultative, value-based sellingCreate an inclusive, accountable, and collaborative team culture centered on customer successEmpower the team to exceed bookings targets and build long-term customer partnershipsSupport career growth through mentoring, coaching, and development opportunitiesBuild relationships with senior customer stakeholders to understand business goals and align solutions to outcomesLead complex solutioning discussions, including custom SOWs, success plans, and enterprise service strategiesAct as a trusted advisor throughout the sales lifecycle, ensuring alignment across business, delivery, and value realizationPartner closely with Sales, Customer Success, Product, Marketing, and Delivery teams to create seamless customer experiencesAlign with delivery leadership to support successful execution, satisfaction, and long-term retentionShare field insights to improve offerings, packaging, and go-to-market strategyDrive disciplined pipeline management, forecasting, and execution through CRM tools such as DynamicsUse data and performance metrics to identify trends and improve sales effectivenessImplement scalable guidelines to improve efficiency and customer impactLeverage Adobe AI capabilities to enhance individual and team performanceStay informed on industry trends, customer needs, and emerging technologies shaping digital experiencesRepresent Adobe as a leader in customer success excellence internally and externallyShare insights, guidelines, and success stories across teams and with customersTravel for customer engagement, team development, and collaboration is expected (approximately 30%)SkillsProven experience leading enterprise or professional services sales teams and exceeding growth targetsStrength in consultative selling, solution strategy, and managing complex deal cyclesStrong communication, presentation, and stakeholder management skillsDemonstrated ability to build relationships with senior executivesExperience hiring, coaching, and developing sales talentCustomer-first approach supported by analytical and critical thinkingAbility to collaborate effectively across Sales, Product, Delivery, Customer Success, and MarketingComfort working in a fast-paced, matrixed environmentCuriosity for evolving technology trends and business challenges, including emerging AI opportunitiesStrong problem-solving skills to navigate customer and internal challengesFamiliarity with Adobe Experience Cloud and related service offerings is a plusExperience leading subscription or SaaS-related services sales teamsBackground in digital transformation, customer experience, or consultingExperience working with large, complex enterprise organizationsPassion for innovation, leadership development, and delivering customer valueBenefitsPaywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.Non-sales roles starting salaries are expressed as base salary and short-term incentives in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.Travel for customer engagement, team development, and collaboration is expected (approximately 30%).We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact.Adobe aims to make our Careers website and recruiting process accessible to any and all users.If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.Our interviews are designed to reflect your own skills and thinking.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same.As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews.Company OverviewAdobe is a software company that provides its users with digital marketing and media solutions. It was founded in 1982, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is http://www.adobe.com.Company H1B SponsorshipAdobe has a track record of offering H1B sponsorships, with 129 in 2026, 1160 in 2025, 1217 in 2024, 750 in 2023, 878 in 2022, 742 in 2021, 477 in 2020. Please note that this does not guarantee sponsorship for this specific role.