[Remote] Manager, Software Engineering & Development

Note: The job is a remote job and is open to candidates in USA. Ascensus is a company focused on providing innovative solutions, and they are seeking a Software Engineering Manager for their Enterprise AI Platform. The role involves leading a cross-functional engineering team to build and improve AI-enabled software while maintaining close technical engagement and fostering a high-performance team culture.ResponsibilitiesGrowing and developing engineering talentCreating a high-performance team cultureSupporting delivery of enterprise AI platform capabilitiesImproving engineering practices across software development, testing, DevOps, support, and operationsPartnering with product, architecture, AI, business, and technology leadersHelping the team move quickly while maintaining quality, security, reliability, and maintainabilityOccasionally contributing hands-on to implementation, debugging, automation, technical spikes, or code reviews when the situation calls for itSkills5+ years of professional software engineering or related technical experience2+ years of technical leadership, team leadership, people leadership, or engineering management experienceExperience leading, coaching, or mentoring software engineers or related technical team membersAbility and willingness to stay technically engaged with the team's codebase, architecture, development workflow, and operational tooling, including occasional hands-on contribution when neededStrong understanding of modern software engineering practices, including: Clean code, Source control, Unit testing, CI/CD, Design patterns, Refactoring, Maintainability, Production supportExperience working with software delivery teams that include roles such as: Software Engineers, SDETs, DevOps Engineers, Support Engineers, Quality EngineersExperience supporting production software systems, including troubleshooting, incident response, root-cause analysis, or operational improvementStrong understanding of Agile delivery practices and modern engineering team workflowsAbility to develop associates through coaching, feedback, goal setting, performance conversations, and career development planningAbility to create a high-performance team environment built on ownership, accountability, trust, and continuous improvementStrong communication skills with technical and non-technical audiencesStrong problem-solving, prioritization, and decision-making skillsAbility to partner with product, architecture, operations, support, and business teams to drive successful outcomesExperience participating in hiring, interviewing, candidate evaluation, or team growth activitiesBachelor's degree in Computer Science, Computer Information Systems, Business Information Systems, a related technical field, or equivalent practical experienceManaging or leading teams that build enterprise platforms, internal developer platforms, AI platforms, or shared servicesExperience with AI-enabled applications, LLM-powered systems, RAG, chatbots, agent workflows, or AI-assisted engineering practicesFamiliarity with Azure, Azure AI Foundry, Azure DevOps, or related Microsoft cloud and engineering toolsExperience with engineering teams using AI-powered development tools such as Cursor, Claude Code, or similar platformsExperience leading teams that use automated testing, SDET practices, Playwright, Python-based test automation, or end-to-end testingExperience with DevOps practices, CI/CD pipelines, release automation, infrastructure automation, or cloud operationsExperience with observability tools such as New Relic, Langfuse, OpenTelemetry, Azure Log Analytics, or similar platformsExperience managing geographically distributed teamsExperience improving production support models, incident management, operational readiness, or service reliabilityExperience working with enterprise systems such as Salesforce, internal platforms, APIs, workflow systems, or service-oriented architecturesExperience leading teams through ambiguity, rapid change, or emerging technology adoptionExperience building succession plans, development plans, hiring strategies, or team capability roadmapsInterest in continuing to grow leadership responsibilityBenefits401(k) matchMedicalDentalVisionPaid-Time-OffCompany OverviewAscensus delivers high-quality solutions for every segment of the retirement plan marketplace. It was founded in 1980, and is headquartered in Dresher, Pennsylvania, USA, with a workforce of 5001-10000 employees. Its website is https://www2.ascensus.com/.Company H1B SponsorshipAscensus has a track record of offering H1B sponsorships, with 3 in 2026, 8 in 2025, 6 in 2024, 9 in 2023, 23 in 2022, 14 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.