[Remote] Manager, Software Engineering - AI and Data Platform

Note: The job is a remote job and is open to candidates in USA. Blackbaud is a company focused on powering social impact through purpose-driven technology and responsible AI. The Engineering Manager for the Data & AI Platform will lead teams in building and evolving the enterprise Data & AI platform, ensuring it is scalable, secure, and aligned with business outcomes for the nonprofit sector.ResponsibilitiesOwn and evolve core Data & AI platform capabilities, including ingestion, transformation, lakehouse architecture, feature services, and AI/ML enablement layersDrive platform decisions aligned with Blackbaud’s Unified Data & AI Platform Strategy (modularity, interoperability, AI‑first design)Partner with Architecture, Governance, and Security to ensure the platform meets trust, compliance, and Responsible AI standardsBalance build vs. buy decisions, prioritizing core competencies while reducing operational complexityLead teams to deliver high‑impact platform initiatives aligned to AOP priorities (legacy modernization, cloud migration, cost optimization, agent enablement)Ensure platform reliability through operational excellence, including monitoring, incident management, and performance optimizationEstablish clear roadmaps, milestones, and success metrics for platform initiativesHire, mentor, and grow high‑performing platform engineers across geographiesProvide regular feedback, coaching, and career development aligned with Blackbaud’s people strategyEnsure every team member has clear goals, an active IDP, and opportunities to grow in modern Data & AI skillsCollaborate closely with Product, Data Science, Analytics, and Product Engineering teams to ensure the platform accelerates—not blocks—deliveryInfluence standards and best practices across the Data Intelligence COESkills8+ years of experience in software, data, or platform engineering (.NET, Azure, Databricks, ADO preferred)3+ years of experience managing and developing data engineering teamsHands‑on experience with modern data platforms, cloud data lakes/lakehouses, distributed processing, streaming, APIsStrong understanding of platform engineering principles and operating production systems at scaleProven ability to lead through ambiguity and influence without authorityBenefitsMedical, dental, and vision insuranceRemote-flexible workforceWellness Programs401(k) program with employer matchFlexible paid time offGenerous Parental LeaveDonations for DoersPet insurance, legal and identity protectionTuition reimbursement programCompany OverviewBlackbaud is the world’s leading provider of AI-powered solutions for social impact. It was founded in 1981, and is headquartered in Charleston, South Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.blackbaud.com.Company H1B SponsorshipBlackbaud has a track record of offering H1B sponsorships, with 1 in 2026, 5 in 2025, 4 in 2024, 3 in 2023, 15 in 2022, 4 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.