[Remote] Manager, Sales Operations

Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, helping organizations harness IoT data to improve their operations. The Manager, Sales Operations will design and elevate systems and processes critical to the sales organization, ensuring efficiency and accuracy as the company scales.ResponsibilitiesOwn, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvementHire, develop, and retain talent on the team, with a view towards using automation to expand per person capacityDrive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of businessWork with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organizationLeverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distributionChampion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesSkills5+ years of experience in sales tools management or related roles2+ years of people management experienceProven success in managing tools and/or processes for large sales teams (1,000+ users)Demonstrated ability to use AI tools and automation to increase productivity and transform team capacityStrong project management skills with experience in implementation and ROI measurementExcellent communication and collaboration skillsFamiliarity with CRM systems, sales automation tools, and productivity softwareBachelor's degree in business, finance, economics, engineering, or a related field; MBA is optionalExpertise in Salesforce CRM (Administrator experience a plus)Advanced Excel/Google Sheets proficiencyExperience in account segmentation, territory planning, and sales operations executionStrong communication skills with both technical and business stakeholdersProject/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plusBenefitsPerformance-based bonus/variable payEquity (for eligible roles) in a high-growth public companyA flexible, employee-led remote modelA professional development stipendComprehensive health and parental leave plansFlexible working model that caters to the diverse needs of our teamsOffices are open for those who prefer to work in-personSupport remote work where it aligns with our operational requirementsReasonable accommodations throughout the recruiting processCompany OverviewSamsara is digitizing the world of physical operations. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.samsara.com.