[Remote] Manager, Product Management

Note: The job is a remote job and is open to candidates in USA. Project Management Institute is seeking a Manager, Product Management who will own the product strategy and delivery execution for PMI's marketing technology portfolio. The role involves leading a team focused on ecommerce and AI enablement, ensuring alignment across various marketing platforms and driving measurable outcomes in conversion and membership growth.ResponsibilitiesOwns portfolio-level prioritization and delivery alignment across Marketing's core commerce and experience platforms, serving as the escalation point for cross-team dependencies and tradeoffsLeads and develops the embedded product delivery team; defines standards for intake, delivery readiness, backlog governance, and value measurementDrives measurable outcomes in ecommerce conversion, membership growth, and platform reliabilityIdentifies and scopes AI and automation opportunities that can improve marketing throughput and commerce performance, with a bias toward use cases that are feasible to pilot and scale within the existing stackPartners with Technology, Data, and Architecture to ensure the MarTech ecosystem evolves toward scalable, integration-led architectures that support faster experimentation and reduce manual overheadOwn end-to-end prioritization and execution across Magento commerce journeys, Sitecore web experience, membership commerce, marketing automation, event technology, mobile, and data foundationsTranslate growth priorities into quarterly roadmaps and coordinated delivery plans, balancing BAU, risk and compliance work, and strategic initiativesDefine and manage the commerce technology roadmap with emphasis on checkout optimization, conversion improvement, and post-purchase experience qualityDrive platform reuse, performance, and reliability through standardized components, governance patterns, and disciplined delivery practicesIdentify and execute integration opportunities across commerce, CRM, and data platforms to reduce journey friction and improve cross-platform data consistencyHelp define AI adoption across the MarTech portfolio, not execute against a finished playbookIdentify and scope AI use cases grounded in real platform problems: commerce conversion signals, automated campaign QA, journey trigger optimization, and intelligent segmentation are starting points, not the ceilingUnderstand how AI agents work in practice, including how they are prompted, chained, and integrated with existing systems via APIs and orchestration layers. You do not need to write production code, but you need to be fluent enough to partner credibly with engineers and evaluate what is feasibleFamiliarity with how LLMs and agent frameworks interact with data, tools, and workflows is expected. Experience with tools such as OpenAI, Claude, LangChain, or similar is a plusEstablish governance guardrails for AI tool adoption within Marketing, covering data privacy, output quality review, and appropriate human-in-the-loop checkpointsPartner with engineering and data teams to pilot use cases, define success metrics, and create a path from experiment to production for capabilities that prove outLead, coach, and develop the product team across Product Owners, Business Analysts, and Product Managers; set clear expectations for discovery, delivery, and measurable outcomesEstablish and enforce standards for epic and story decomposition, acceptance criteria quality, definition of ready, definition of done, and sprint-level delivery commitmentsDrive backlog health across all product areas - ensuring prioritization is outcome-driven, dependencies are visible, and technical debt is actively managed alongside feature deliveryDefine capacity planning and roadmap transparency practices that give leadership and partners a reliable view of what is being built, when, and whyManage vendors and delivery partners with clear SLAs, quality gates, and outcome accountabilityEnsure instrumentation and tagging requirements are embedded in delivery across web, commerce, and mobile, aligned with consent and privacy standardsEnable a repeatable experimentation cadence - A/B and multivariate testing - with clear KPIs, hypothesis framing, and post-test learning documentationImprove release quality and reliability through disciplined QA standards, performance benchmarking, and post-incident retrospectivesUse analytics and behavioral data to continuously surface conversion friction, platform degradation, and journey drop-off across commerce flowsPartner with Technology and Architecture on non-functional requirements including security, performance, resilience, and platform modernization sequencingAlign with the Scrum Center of Excellence and Transformation Management Office on agile practices, delivery metrics, and transformation initiativesRepresent Marketing product priorities clearly to executive stakeholders - translating platform capability into business impactSkills10+ years in product management and digital platform delivery, including direct people leadership of Product Owners and Business AnalystsDemonstrated expertise delivering ecommerce platforms - ideally Magento or comparable - with direct accountability for conversion, checkout, and commerce KPIsExperience delivering CMS and web experience platforms, preferably Sitecore, at enterprise scale across multiple propertiesHands-on experience with agile product delivery practices including backlog management, sprint planning, story writing, acceptance criteria definition, and release governanceProven portfolio governance capabilities: prioritization frameworks, dependency management, roadmap discipline, and executive stakeholder alignmentTrack record of partnering with engineering, architecture, and data teams to deliver integrated, scalable platform capabilities with measurable business outcomesStrong data fluency - able to define KPIs, interpret analytics, and drive product decisions from evidence rather than assumptionExperience driving eCommerce and business outcomes across acquisition, conversion, and retention, using MarTech platforms and lifecycle orchestrationExperience establishing and scaling product owner practices within Agile teams, including PI planning, backlog prioritization, and SAFe-aligned delivery modelsExperience with enterprise marketing automation platforms, including journey orchestration, segmentation, and cross-channel activationUnderstanding of marketing and commerce data foundationsFamiliarity with AI-enabled marketing capabilities, including LLM-based tools, prompt design, and integration with APIs and data pipelines; hands-on experimentation is a plusFluent in English (PMI's business language)Results-driven with a positive, resilient mindsetTravel up to 10%BenefitsAn excellent total package, with compensation and benefits based upon your geographic location.Skill development opportunities, to help you grow now and into the future.Access to a global network, to enrich your professional experience.Flexible options to help balance work time and your timeAward and bonus opportunities.Company OverviewWe’re Project Management Institute. You can call us PMI. It was founded in 1969, and is headquartered in Newtown Square, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is https://www.projectmanagement.com.Company H1B SponsorshipProject Management Institute has a track record of offering H1B sponsorships, with 1 in 2026, 13 in 2025, 5 in 2024, 7 in 2023, 20 in 2022, 4 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.