[Remote] Manager, Operations Program Management
Note: The job is a remote job and is open to candidates in USA. Samsara is the pioneer of the Connected Operations™ Cloud, which enables organizations to harness IoT data for improved operations. The role involves managing a team of Operations Program Managers to ensure successful operational launches of hardware products, coordinating cross-functional efforts, and driving decisions impacting product cost and quality.ResponsibilitiesLead a global Operations Program Management team based in North America and Asia to develop and launch new hardware productsOwn end-to-end operational execution of hardware product manufacturing from concept through mass production and sustained volumeServe as the primary operations liaison, aligning and communicating across Engineering, Product, Supply Chain, Manufacturing, and other cross-functional teamsDevelop comprehensive program plans, manage schedules, budgets, and proactively mitigate risks to ensure on-time and on-cost deliveryDefine and execute manufacturing strategies, collaborating with internal teams and external partners for factory readiness, capacity, and process developmentDrive cost reduction initiatives and ensure robust quality standards are met throughout the product lifecycleChampion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new officesSkillsBachelor's degree in Engineering (Mechanical, Electrical, Industrial, or Manufacturing preferred), Supply Chain Management, or a related technical field. A master's degree (MBA or MS) is a plus7+ years of progressive experience in Operations Program Management, NPI, or related roles within a hardware manufacturing environmentMinimum 3 years managing a team of at least 4 individualsProven track record of successfully launching multiple complex hardware products from concept to high-volume production and strong understanding of hardware development lifecycles and manufacturing processesExpert-level proficiency in program/project management methodologies and tools (e.g., Confluence/JIRA). PMP certification is a plusExceptional leadership, communication, and interpersonal skills with the ability to influence and align diverse cross-functional teamsHighly analytical with a strong ability to identify problems, analyze data, and develop effective solutions in a fast-paced, ambiguous environmentExperience working with global manufacturing partners and supply chains. Willingness to travel internationally as required (up to 20%)Meticulous attention to detail and a commitment to operational excellenceFamiliarity with PLM (Product Lifecycle Management) systemsExperience in dash camera, gateway, or telematics products is a plusBenefitsInitial RSU grant with no vesting cliffOngoing refresh opportunities tied to performance, subject to plan terms and conditionsPerformance-based bonus/variable payEquity (for eligible roles)Flexible, employee-led remote modelProfessional development stipendComprehensive health and parental leave plansFlexible working modelOffices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirementsReasonable accommodations throughout the recruiting processCompany OverviewSamsara is digitizing the world of physical operations. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.samsara.com.