[Remote] Manager of Revenue Operations & Systems

Note: The job is a remote job and is open to candidates in USA. Humanly is a company that builds AI-native hiring software aimed at transforming recruiting into a predictable system. They are seeking a Manager of Revenue Operations & Systems to own the full revenue systems ecosystem, optimizing existing processes, and ensuring data integrity across various teams. The role involves overseeing HubSpot architecture, forecasting infrastructure, and cross-functional operational alignment while reporting directly to the VP of Sales.ResponsibilitiesOwn the performance, scalability, and operational health of the full revenue systems ecosystemGovern HubSpot architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attributionOwn and optimize the full GTM tooling stack (HubSpot, Gong, LinkedIn Sales Navigator, ZoomInfo, and adjacent tools) – configuration, adoption, vendor relationshipsEliminate redundancy and technical debt across integrated platforms; consolidate and rationalize where neededOwn CRM data quality standards, deduplication, account hierarchy, and source-of-truth definitions across all integrated platformsLead active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures from acquisition activityEnsure that Sales, CS, Finance, and Partnerships leadership can make decisions from a single, reliable data environment – and hold yourself accountable for measurably improving it over timeMature the forecasting and reporting infrastructure from functional to predictiveDeliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movementOwn the KPI framework across GTM functions – define it, maintain it, and drive adoptionServe as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and EngineeringTranslate GTM strategy into scalable systems and processes; reduce friction and eliminate duplicate workflows across GTM handoffsRun deal desk for new business and expansion/renewal deals – review deal structures, pricing, and terms; serve as the escalation point for non-standard requestsAct as the neutral, outside vote on rules of engagement disputes when revenue teams have conflicting claims on accounts, territories, or process ownershipAudit and rationalize the current tech stack – identify redundant tools, underutilized systems, and inefficient workflowsBuild scalable account hierarchy models and cross-platform reporting alignment that can absorb future growthMaintain operational readiness for future acquisitions – documented integration patterns, clean data baselines, and established playbooksSkills5–8+ years in revenue operations or GTM systems roles – ideally in a high-growth SaaS environment, with direct ownership of the revenue tech stack (not just administration of it)Post-acquisition or multi-entity experience – you've navigated inherited systems, conflicting data structures, and the operational complexity that comes with rapid growth; you know what it takes to consolidate without breaking what worksDeep HubSpot expertise – architecture, governance, workflow design, and optimization across a multi-platform environment; you can build it, break it, and fix it yourselfForecasting and analytics fluency – you can build reporting infrastructure from scratch, mature it from functional to predictive, and get GTM leadership to actually trust and use itDeal desk experience – comfortable reviewing deal structures, pricing, and commercial terms; able to hold the line on margin integrity without slowing down the businessCross-functional credibility – you earn trust through operational reliability, not just technical skill; Sales, CS, Finance, and Exec teams see you as a partner, not a ticket queueHands-on builder – this is an IC role; you do the work yourself and take pride in itAI fluency in your own work – you're already using AI tools to work faster and smarter, not just thinking about itExperience consolidating GTM tech stacks across multiple acquisitionsBackground supporting both new business and expansion/renewal motions simultaneouslyFamiliarity with Gong, ZoomInfo, or LinkedIn Sales Navigator in an operational capacityExposure to deal desk, pricing strategy, or commercial operations in a SaaS environmentBenefitsCompetitive compensation + equityCompany sponsored medical, dental, and vision plans for employeesLearning & development stipendWellness stipend401(k) program12 weeks fully paid parental leaveFlexible PTORecognition programs and prizesCompany retreats and team building events!Company OverviewHumanly is a therapy and wellness spaces that provides the supplies and utilities to run a business. It was founded in 2009, and is headquartered in Denver, Colorado, USA, with a workforce of 11-50 employees. Its website is https://behuman.ly.