[Remote] Manager of Project Management Office - Print

Note: The job is a remote job and is open to candidates in USA. Marco Technologies is seeking a Manager of Project Management Office (PMO) to ensure that service projects are effectively planned, managed, and executed. The PMO Manager will oversee client-facing projects, develop project management methodologies, and ensure projects meet key performance indicators for timeliness, budget, and client satisfaction.ResponsibilitiesManage the assigned PMO team members as follows:Lead, coach, and train team membersDevelop and implement strategic initiatives for the teamBe an escalation point of contact to handle issues and involve direct leadership as neededMonitor team coverage, oversee personal time off approval, make sure back-ups are in place, and redistribute work to cover when others are outMonitor staffing and equipment needsConduct performance reviews, issue disciplinary actions, and make compensation decisionsEnsure project success is in alignment with Marco’s strategic goalsSet standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, and tools to be usedOversee the delegation of client-facing projects to the PMO teamCollaborate with team members and cross functional groups throughout the organization to manage projects, ensuring they meet the needs of our stakeholders. Includes delegation and oversight of responsibilities to other team membersDevelop and provide weekly project status reporting and status to internal and external stakeholdersOversee that PMO staff deliver client-facing projects on time, within scope and on forecasted budgetWork with PMO staff on mitigating any risks that impact the successful delivery of client-facing projectsInterface with leadership to define project priorities and implementation opportunities and challenges and keep them up to date with project risks and opportunitiesEnsure centralized project management services are provided, including but not limited to planning, scheduling, estimating, costing, project billing, and risk assessmentManage effective and appropriate assignment of team members, and other resources to projects with responsibility for assisting Service Leadership in achieving technical utilization goalsPerform post project completion reviews to ensure proper process and profitability and communicate as necessary to other stakeholdersManage and meet established metrics and team benchmarksManage and assist with the selection of outsources labor vendorsEnsure standard work documentation is utilized and maintain as neededAccurately maintain and comply with documentation and administrative procedures in a timely basisAttend required company and departmental meetingsAct in accordance with Marco policies and procedures as set forth in the Employee HandbookPerform other related duties as assignedSkillsBachelor's degree, with emphasis in Information Technology and Project Management preferred, or comparable experienceAt least 5 years of practical experience in providing technical project management for complex business process development projects, including project portfolio tracking and full project life cycle facilitationDeep understanding of various project management methodologies such as Waterfall and AgileExcellent writing skills required: experience capturing, documenting, and illustrating complex functional and technical requirementsExpertise in leading a project team through the design process with both technical and business partnersDeep familiarity and comfort with using a range of tools for collaboration, project management, documentation, and illustrationExperience in strategic planning and developmentExperience in management of individuals who serve as project managers or business analysts on a project teamDemonstrated ability to collaborate with and influence matrixed project team members and provide coaching and guidance to successfully execute projects in an organizationExcellent interpersonal skills necessary to develop cooperative working relationships with supervisory personnel, stakeholders, and co-workersDemonstrated ability to deliver a high-quality work product in an agile environmentProject Management Professional (PMP) or similar certification preferredStrategic thinking: ability to evaluate risk, connect big picture and details, and make appropriate tradeoffsAbility to build strong relationships within team and across key stakeholdersCommunication: demonstrates clear, proactive oral and written communication in relation to both projects and peopleDeep understanding of project management; direct experience managing processes across multiple methodologiesDemonstrates a commitment to racial equity, diversity, and inclusionDemonstrates a strong learning orientationDemonstrates successful leadershipProject Management Professional (PMP) or similar certification preferredCompany OverviewMarco is a technology services company that specializes in hosted/cloud services, managed services, business IT services. It was founded in 1973, and is headquartered in Saint Cloud, Minnesota, USA, with a workforce of 1001-5000 employees. Its website is https://www.marconet.com/.Company H1B SponsorshipMarco Technologies has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.