[Remote] Manager, National Account Management

Note: The job is a remote job and is open to candidates in USA. Pandora is the world's largest jewellery brand, known for empowering self-expression through its beautiful products. The National Account Manager is responsible for leading the strategic partnership with Macy's to drive retail sell-out and brand penetration, developing and executing strategies to enhance consumer demand and ensure exceptional customer experiences.ResponsibilitiesDevelop comprehensive, Macy’s-specific growth plans in partnership with Divisional Sales Managers, aligned to the broader divisional strategy, with a primary focus on driving retail sell-out, brand penetration, and long-term sustainabilityServe as a strategic advisor to Macy’s field and account leadership, shaping and executing clienteling strategies (including My Client utilization), localized event programs, product launch execution, and training initiatives that drive consumer demand and conversionActively collaborate with internal and external stakeholders to drive adoption of best practices, identify scalable opportunities, and define optimal solutions for sharing across the Macy’s network and broader organizationMaintain a deep understanding of the Macy’s customer, regional market dynamics, and competitive landscape, translating insights into actionable strategies and communicating trends and opportunities to leadershipDevelop sales forecasts and go-forward strategies based on current performance, anticipated customer needs, and identified growth opportunitiesService and grow the Macy’s partnership through effective selling presentations, utilization of support services, and ongoing business and brand consultationWork cross-functionally with Sales, Marketing, Category Management, Merchandising, and Wholesale partners to align on priorities and accelerate retail and wholesale objectivesIdentify and pursue opportunities for strategic expansion within the Macy’s network, including new formats, elevated presentations, assortment evolution, and pilot initiativesDeliver against revenue, retail comp growth, KPI, and P&L targetsSkillsBachelor's degree in finance, sales management, business economics, or marketing8-10 yrs professional experience in wholesale or retail sales organizations, ideally with Department Stores or National AccountsExperience working in a global matrix organization and capacity to contribute to globally networked projectsExperience with issue management, preferably from a consumer-oriented businessExpertise in data analysis tools and software (e.g., SQL, PowerBI, Advanced Excel)Familiarity with internal project management platforms and toolsAnalytical skills to evaluate process effectiveness and drive improvementsFluency in English (additional languages are a plus)Account Management: Expertise in managing key accounts and building long-term relationships with national clientsSales Strategy Development: Ability to develop and implement sales plans tailored to national retail and wholesale marketsNegotiation Skills: Proficiency in negotiating contracts, pricing, and terms with large-scale clientsBusiness Analysis: Skill in analysing sales data, market trends, and competitor activity to make informed decisionsRetail & Wholesale Knowledge: Understanding the dynamics of retail and wholesale distribution, including supply chain, inventory management, and merchandisingForecasting and Budgeting: Experience in creating sales forecasts and managing budgets effectivelyBenefitsBase and bonusA 401K plan to help you secure your financial futureMedical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&DAnniversary gift cardsRecognition programProduct discounts!Learning and development programsContinuous feedbackLinkedIn learningTuition reimbursementPTO Package including: Vacation, Personal, Sick, Celebration days and Paid HolidaysCompany OverviewPandora is an online store that sells a wide collection of handmade bracelets, rings, necklaces, earrings, charms and gifts. It was founded in 1982, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is https://www.uk.pandora.net.