[Remote] Manager, Key Account Sales, Retail & E-Commerce

Note: The job is a remote job and is open to candidates in USA. Brother USA is seeking a Manager for Key Account Sales in the Retail and E-Commerce sectors. This role is responsible for managing sales for a predefined group of customers, maintaining relationships, driving sales through inventory and promotional management, and collaborating with marketing teams.ResponsibilitiesIdentify and achieve sales revenue goals for accounts while maintaining a high level of profitability based on predetermined budget plansMaintain high levels of customer service, engagement, and account management, while keeping company interests and profitability in mindEngage with customers by phone and email, but also via on-site presence, such as through trade shows, national/regional meetings, Quarterly Business Reviews (QBRs), and moreCoordinate advertising plans, promo schedules, funding negotiations, and all subsequent accounting of plansPlan product assortment, develop plan-o-grams, determine/support product transitions, special offers, stock levels, web developments, and moreCoordinate/support special projects for the Sales teams and customers, as governed by the greatest needs at the time, including, but not limited to: Drive cross-functional collaboration toward placement of non-divisional SKUs; Manage inventory planning and communications for remanufactured machine stockAccurately forecast supplies, hardware, and refurbished hardware monthly, based on seasonality, market trends, planned promotions, & product availabilityCommunicate and collaborate regularly with credit, advertising, supply chain, logistics, and others to identify and resolve issues that ariseComplete monthly reports, provide competitive updates, and escalate issues to managementAttend and actively participate in meetings with manager, team, division, and others as scheduledStay up to date on current market trends and business applicationsSkillsMinimum 7 years Experience managing sales accounts, with an emphasis on driving sales resultsBuilding rapport in a customer/client-facing roleIntermediate Microsoft Office (Word, Outlook, PowerPoint, Excel)Demonstrated ability to increase sales and close on accountsAbility to plan and orchestrate events/projects through time management, organization, and follow-upAbility to collaborate and build strong relationships with internal stakeholders and external clientsAbility to diagnose customer issues & problem-solve for solutionsCommunication skills (verbal/written/interpersonal)Ability to craft and deliver professional presentations to all levels of an organizationBachelor's Degree (or equivalent experience) in Business, Marketing, or related fieldMinimum 4 years Professional experience in a related industry or in learning new products/technology quicklyBasic Understanding of the 'computer peripheral' area (e.g. Printer/Fax/MFC products and solutions)Basic Knowledge of inventory and Customer Relationship Management (CRM) tools (preferably Salesforce)BenefitsThis position is eligible for a**$ 22,000.00** sales bonus in annual total at 100% of target, with the opportunity to achieve above 100% dependent on individual performance and in alignment with company sales and bonus plans.This position is also eligible for a**6.86%**bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans.Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect.This position is also eligible for an**auto allowance**paid monthly in the first pay period of each month. This auto allowance may be used in the employees sole discretion but is intended toward maintenance of the employees own vehicle theyll be using for business commuting. This is independent and in addition to the company9s Travel & Entertainment policy, which covers mileage reimbursement and additional business travel expenses.Company OverviewBrother is a premier provider of home, home office, and business products, industrial solutions that revolutionize the way live and work. It was founded in 1954, and is headquartered in Bridgewater, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://brother-usa.com.