[Remote] Manager, Culture and Engagement: The Trevor Project

Note: The job is a remote job and is open to candidates in USA. The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. The Culture & Engagement Manager will strengthen employee engagement, belonging, and organizational culture by leading initiatives that foster connection and collaboration within a fully remote workforce.ResponsibilitiesLead and execute employee engagement and culture-building initiatives that strengthen connection, belonging, trust, and collaboration across a fully remote workforce distributed across the U.S., including employees working within The Trevor Project’s 24/7 crisis services operationSupport the development and implementation of culture initiatives aligned with Trevor’s mission, values, and employee experience goalsDesign and coordinate inclusive employee programming, engagement opportunities, and community-building experiences across varying schedules, time zones, operational environments, and employee populations, including union-represented employees, and employees working evenings, weekends, overnight shifts, and other non-traditional schedulesHelp foster a culture of trust through thoughtful communication, responsiveness, relationship-building, and employee engagement practicesCoordinate employee recognition initiatives, celebrations, culture moments, and organizational engagement activities throughout the employee lifecycleSupport the development of scalable employee experience practices that strengthen retention, connection, and organizational culturePartner closely with affinity groups and employee communities to strengthen engagement, participation, sustainability, and organizational supportHelp facilitate opportunities for employees to build meaningful connection and community across identities, lived experiences, and organizational teamsSupport initiatives that strengthen belonging, inclusive leadership practices, and equitable employee experiences across the organizationAssist in coordinating culture and inclusion initiatives across Trevor’s U.S. and Mexico teams where appropriate, while remaining mindful of varying cultural contexts and employee experiencesPartner with leaders and cross-functional stakeholders to ensure engagement initiatives are inclusive and accessible across a remote and operationally diverse workforce that includes both union and non-union employees within an 24/7 crisis services environmentSupport the administration, coordination, and analysis of employee engagement surveys and other employee listening initiativesAnalyze engagement data, employee feedback, participation trends, and organizational insights to identify opportunities for improvement, including trends related to employee wellbeing, burnout risk, workforce connection, and engagement across union and non-union employee populationsTranslate employee feedback into actionable recommendations, engagement opportunities, and culture-building initiatives in partnership with People team leadershipHelp strengthen feedback loops and employee communication practices that reinforce transparency, responsiveness, and employee trustPartner closely with Learning & Development, Talent Acquisition, People Operations, Internal Communications, and organizational leaders to support a connected employee experienceSupport onboarding culture experiences and employee engagement touchpoints for new hiresCoordinate logistics, communications, scheduling, vendor relationships, and operational support for culture and engagement initiatives as neededManage multiple projects and priorities simultaneously while maintaining strong attention to detail, organization, and follow-throughContribute ideas, recommendations, and creative approaches that strengthen employee engagement, remote culture-building, and organizational connectionEffectively communicate and work collaboratively with other People team members, staff in other verticals, and external partners as neededDemonstrate a commitment to fostering and maintaining an environment of inclusion and belonging, modeling Trevor’s values and enhancing culture in everyday interactions as well as operational initiativesMaintaining knowledge competency relating to The Trevor Project’s programs, services, and strategic goals, as well as the LGBTQ+ community we serveDemonstrate fair, ethical, and equitable business practicesHandle sensitive and confidential matters with the utmost discretion and integrity, with regard for cultural, operational, and legal considerationsLearn eagerly, share knowledge appropriately, and improve continuouslyDemonstrate successful planning and problem-solving skills, including multitasking and working within established timelinesDemonstrate attention to detail and accuracy in all workHandle other relevant duties and responsibilities as assignedSkills5+ years of experience supporting employee engagement, organizational culture, employee experience, inclusion initiatives, ERGs/affinity groups, learning & development, or related People functionsDemonstrated experience leading or coordinating employee engagement initiatives within remote or geographically distributed organizationsExperience supporting affinity groups, employee communities, ERGs, or inclusion-focused employee programmingStrong project management, event coordination, and operational execution skills with the ability to independently manage multiple priorities and initiativesExperience administering or supporting employee engagement surveys and translating findings into actionable recommendationsStrong communication, facilitation, and relationship-building skills across diverse employee populations and organizational levelsDemonstrated ability to foster inclusive, welcoming, and community-centered employee experiencesStrong emotional intelligence, discretion, and sound judgmentAbility to thrive in collaborative, evolving, and mission-driven environmentsProfessional proficiency in spoken and written EnglishExperience supporting employees across varying schedules, crisis support services, operational environments, union or partially unionized workforces, or 24/7 organizationsCross-cultural or global organizational experience is a plus, particularly within organizations operating across multiple countries or regionsSpanish language proficiency is a plusCompany OverviewNonprofit HR was founded with one goal in mind: to strengthen the social impact sector by strengthening its people. It was founded in 2000, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is https://www.nonprofithr.com.