[Remote] Manager, Cloud Engineering

Note: The job is a remote job and is open to candidates in USA. Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. This role is responsible for leading and managing the myQ Cloud Engineering team that designs, builds, and operates the cloud infrastructure powering Chamberlain Group's myQ connected products and services.ResponsibilitiesLead, manage, coach, and develop a team of cloud engineers and architects supporting the myQ Cloud Engineering platform; conduct 1:1s, performance reviews, career development planning, and goal settingOwn hiring, onboarding, retention, and team capacity planning; build a diverse, high-performing team aligned to current and future business needsPartner with the Lead Cloud Infrastructure Architect and senior engineers to execute the cloud infrastructure roadmap, balancing strategic initiatives with operational prioritiesEvolve PaaS and cloud service implementations (Azure and/or other cloud platforms), guiding vendor selection, cost optimization, and adoption of managed servicesDrive day-to-day delivery of cloud engineering work including design, implementation, automation, observability, and incident response; ensure commitments are met on schedule and at qualityEstablish and maintain strong working relationships with Engineering, Product Management, IT Security, SRE/DevOps, and other technology stakeholders to align on priorities and dependenciesChampion automation, Infrastructure as Code (IaC), and modern DevOps practices across the team to improve reliability, repeatability, and engineering velocityProvide leadership during monitoring, troubleshooting, root cause analysis (RCA), and post-incident reviews for security and infrastructure events; ensure follow-through on remediationCollaborate with the IT Security team on architecture reviews, compliance requirements, and tooling; ensure the team's deliverables meet security and regulatory expectationsFacilitate and manage discussions with IT executives, senior engineers, and cross-functional partners; communicate technical trade-offs, risks, and recommendations clearly to varied audiencesProvide governance of the Infrastructure-as-a-Service environment; stay current on IT strategy, business goals, and technology trends; provide mentoring and coaching across the broader engineering organizationManage team budget, vendor relationships, software/licensing renewals, and capacity forecasts in partnership with finance and procurementAccountable for accomplishing team and individual objectives both independently and collaboratively; deliver high quality outcomes in a deadline-driven environmentResponsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document LibraryComply with health and safety guidelines and rules; managers should also ensure compliance across their teamsProtect Chamberlain Group’s reputation by keeping information confidentialMaintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societiesContribute to the team effort by accomplishing related results and participating on projects as neededSkills7+ years of progressive infrastructure, cloud, and operations experience in a technical role, including design, implementation, disaster recovery, and network/security architecture3+ years of direct people-management experience leading technical teams (cloud, infrastructure, DevOps, or SRE)Demonstrated experience leading teams that operate production cloud environments at scale (Azure, AWS, or GCP), including experience with managed/PaaS servicesExperience with Agile methodologies and Scrum is requiredExperience in software development and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation) is requiredExperience with Linux, Windows platforms, and Active DirectoryExperience working in a team-oriented, collaborative, cross-functional environmentAn advanced degree in a directly applicable area of study may substitute for up to two (2) years of job-related experienceAbility to travel up to 10% of the time, domestically and internationallyProven ability to lead, develop, and retain high-performing engineering talentStrong analytical and problem-solving skills; ability to debug, troubleshoot, and drive root cause analysis across complex distributed systemsProficient in cloud and network architecture design, documentation, and reviewStrong written and verbal communication skills; able to communicate effectively with executives, peers, and engineersSelf-motivated, organized, and capable of multitasking and prioritization in a fast-paced environmentComfortable making decisions with incomplete information and driving alignment across stakeholdersMBA or Master's Degree in Engineering, Computer Science, or a related fieldRelevant cloud certifications (e.g., Microsoft Azure Solutions Architect Expert, AWS Solutions Architect, Google Cloud Professional Cloud Architect)Experience in IoT and connected/durable goods industriesExperience managing globally distributed engineering teamsExperience leading cloud cost optimization (FinOps) initiativesExperience with Kubernetes, container platforms, and modern CI/CD ecosystemsStrong analytical, financial, and vendor management skillsAbility to work effectively in a matrix environmentBenefitsA comprehensive benefits package401k contribution (all benefits are subject to eligibility requirements)Participation in a short-term incentive plan subject to the terms of the applicable plans and policiesCompany OverviewSystems is a leader in the design and manufacturing of loading dock levelers and equipment. It was founded in 1961, and is headquartered in Germantown, Wisconsin, USA, with a workforce of 201-500 employees. Its website is https://loadingdocksystems.com.Company H1B SponsorshipSystems, LLC - Poweramp | DLM has a track record of offering H1B sponsorships, with 1 in 2025, 6 in 2024, 1 in 2023, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.