[Remote] Manager, Clinical Excellence & Education

Note: The job is a remote job and is open to candidates in USA. Thyme Care is a market-leading value-based oncology care enabler focused on improving the cancer care experience. The Manager of Clinical Excellence & Education will be responsible for the ongoing education and development of the nursing care team, ensuring they are equipped to deliver exceptional patient care through various educational programs and resources.ResponsibilitiesOwn ongoing clinical education program delivery for the nursing team: Design, execute, and continuously improve Thyme Care’s clinical education programs for practicing nurses, including continuing education, evidence-based practice updates, skills development, and specialty training. This role focuses on post-onboarding clinical growth, not new hire rampBuild and operate an in-house Oncology Certified Nurse (OCN) preparation program: Design and own Thyme Care’s internal OCN certification pathway, including study materials, practice assessments, cohort programming, and exam preparation support. Track certification rates over time and continuously improve the program to increase pass rates and nurse participationDeliver ongoing education on oncology comorbidities: Develop and maintain a curriculum that equips nurses to recognize, understand, and respond to the comorbidities most common among Thyme Care’s member population. Ensure content stays current with evolving clinical evidence and is actionable at the point of careHost live and asynchronous training sessions: Plan, facilitate, and manage a regular cadence of live training events, including webinars, case-based learning sessions, and clinical skills workshops, alongside a library of self-paced async content. Ensure both modalities are well-attended, clinically rigorous, and consistently evaluated for effectivenessAct on quality audit findings routed through the closed-loop process: Receive training development priorities surfaced through the org-level quality-to-training process owned by the Senior Manager, QTE Operations, and translate them into targeted clinical education interventions for the nursing team. Track completion and report outcomes back to the process ownerAudit existing clinical education content and recommend improvements: Conduct structured reviews of current nursing education programs, assessing clinical accuracy, coverage gaps, and delivery effectiveness. Bring prioritized, evidence-based recommendations to leadership for investment and actionDesign and develop scalable clinical learning content: Build nursing education materials across a range of formats, including e-learning modules, job aids, clinical reference tools, and facilitator guides, in partnership with subject matter experts across Clinical, Quality, and OperationsTrack clinical education OKRs and report on program health: Own the metrics that measure nursing education effectiveness, including completion rates, competency assessment outcomes, OCN certification rates, and quality improvement indicators. Report progress on a consistent cadence and use data to iterateServe as the clinical subject matter resource for nursing education: Draw on your nursing background and oncology expertise to ensure all education content is clinically accurate, relevant to Thyme Care’s care model, and credible to the practicing nurses who use itSkillsActive RN licensure with 5+ years of clinical experience, preferably in oncology, care management, or a similar complex, high-acuity settingOCN certification is requiredExperience building or supporting a certification preparation programDeep familiarity with oncology comorbidities and clinical careProven ability to facilitate live and async trainingExperience designing and delivering clinical education programsStrong program management skillsComfort working from quality data to inform trainingSelf-directed and prioritization-drivenClear, credible communicatorFamiliarity with CE/CME accreditation processesExposure to quality improvement methodologies and how they connect to clinical education strategyBenefitsEquityBenefitsCompany OverviewThyme Care is a healthcare company that provides oncology care management services. It was founded in 2020, and is headquartered in Nashville, Tennessee, USA, with a workforce of 501-1000 employees. Its website is https://www.thymecare.com.