[Remote] Major Account Manager, Service Sales (Remote)
Note: The job is a remote job and is open to candidates in USA. Vertiv is a leading provider of critical infrastructure services, and they are seeking a Major Account Manager to manage and grow relationships within assigned Major Accounts. The role involves developing strategic growth plans, building trusted relationships with key stakeholders, and executing service sales strategies to support business opportunities.ResponsibilitiesManage overall relationship with each named account, including developing strategic growth plans to expand the account deeper and widerDevelop long term relationships as a trusted advisor with a portfolio of clients, connecting with key business executives and stakeholdersNegotiate national and/or global level agreements on behalf of the company, including all pricing, scope and SLA/KPI related deliverablesWhere applicable, manage and coordinate the efforts of Local Business Partners participating in the quoting of Major Account business, with a primary goal of ensuring compliance with pricing and scope levels outlined in the client’s master services agreement (MSA)Develop and execute service sales strategies to retain existing contract renewals, develop new business opportunities, replace consumables to extend product life cycle, and support large time and material projectsActively manage customer asset lists to ensure service agreements remain aligned with the customer’s current installed base, capturing all assets that require coverage and removing those that have been decommissionedMake sales calls to promote our capabilities and develop long-term relationships to foster future business opportunitiesWork with and motivate the local/regional/national/global sales teams to develop long-term buying agreementsInvolve and engage management and support teams of the operational teams to ensure service execution and delivery according to the contract requirements and customer expectationsContribute to the development of materials and participate to deliver presentations that effectively communicate the purpose and objectives while effectively persuading the audience with data and statistics that make our points clear, concise and obviousAssist in bid and contract submittal process with assigned ClientAssist in sales order processes as necessary, including data entry when needed, to ensure prompt and accurate order management, delivery and reportingObtain proper authorizations / approvals to operate and manage within a specified budgetSkillsBachelor's degree required5+ years of job experience in progressively responsible assignmentsAccount management or B2B outside sales experience (similar industry preferred)Skilled in Microsoft Office, especially PowerPoint, Excel and WordPlanning, Organizational and Leadership SkillsBasic legal and business knowledgeAccount Management, Selling, influencing, negotiating and problem-solving skillsExcellent written and oral communication skills at all levelsAbility to work proactively under own initiative, as well as in a team environmentBe an aggressive competitor and keen achieverAbility to represent Vertiv successfully at meetings to senior management levelExcellent presentation skillsNumerate and IT literate with an in-depth understanding of business performanceThe ability to work under pressure and to agreed timescalesSelf-starter, ability to plan, organize, and manage time effectivelyExcellent customer service skillsCompany OverviewVertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities. It was founded in 2016, and is headquartered in Westerville, Ohio, USA, with a workforce of 10001+ employees. Its website is https://www.Vertiv.com.