[Remote] LTD Case Specialist

Note: The job is a remote job and is open to candidates in USA. MetLife is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management. The LTD Case Specialist will manage a caseload of long-term disability claims, determining eligibility and updating records while following established policies to resolve claims. Responsibilities Manages assigned caseload of long-term disability (LTD) claims Determines whether to suspend, terminate, or pay claims Updates current claims records (inputs data) Evaluates claimant eligibility via information received from claimant, attending physician, and employer Follows plans to closure Follows established claim policies and practices to resolve claims and issues Performs other related duties as assigned or required Skills High school diploma or equivalent 1+ years customer service experience Excellent communications skills Ability to prioritize and multitask Ability to think abstractly Keyboarding skills Benefits Comprehensive health plan that includes medical/prescription drug and vision Dental insurance No-cost short- and long-term disability Company-paid life insurance Legal services A retirement pension funded entirely by MetLife 401(k) with employer matching Group discounts on voluntary insurance products including auto and home Pet insurance Critical illness insurance Hospital indemnity insurance Accident insurance Employee Assistance Program (EAP) Digital mental health programs Parental leave Paid time off Paid holidays Volunteer time off Tuition assistance Company Overview MetLife is a provider of insurance, employee benefits, and financial services . It was founded in 1868, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is