[Remote] LTD Case Specialist

Note: The job is a remote job and is open to candidates in USA. MetLife is one of the world’s leading financial services companies, providing insurance and employee benefits. The LTD Case Specialist role involves managing a caseload of long-term disability claims, determining claims status, and evaluating claimant eligibility. Responsibilities Manages assigned caseload of long-term disability (LTD) claims Determines whether to suspend, terminate, or pay claims Updates current claims records (inputs data) Evaluates claimant eligibility via information received from claimant, attending physician, and employer Follows plans to closure Follows established claim policies and practices to resolve claims and issues Performs other related duties as assigned or required Skills High school diploma or equivalent 1+ years customer service experience Excellent communications skills Ability to prioritize and multitask Ability to think abstractly Keyboarding skills Benefits Comprehensive health plan that includes medical/prescription drug and vision Dental insurance No-cost short- and long-term disability Company-paid life insurance Legal services Retirement pension funded entirely by MetLife 401(k) with employer matching Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance Employee Assistance Program (EAP) Digital mental health programs Parental leave Volunteer time off Tuition assistance Company Overview MetLife is a provider of insurance, employee benefits, and financial services . It was founded in 1868, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship MetLife has a track record of offering H1B sponsorships, with 164 in 2025, 108 in 2024, 113 in 2023, 155 in 2022, 75 in 2021, 81 in 2020. Please note that this does not guarantee sponsorship for this specific role.