[Remote] LP Intelligence Analyst

Note: The job is a remote job and is open to candidates in USA. Ulta Beauty is the largest North American beauty retailer, and they are seeking an LP Intelligence Analyst to join their Asset Protection team. This role involves monitoring and analyzing escalations to ensure effective response and communication with stakeholders, while building strong partnerships across various departments.ResponsibilitiesEnd-to-end triage and response for enterprise impacting escalationsRemotely monitor Ulta Beauty assets within an assigned areaEffectively demonstrate and utilize operational competencies as it relates to the Everbridge platformIdentify and utilize the correct internal resources for monitoring and responding to escalationsProvide the appropriate level of insight and risk analysis to stakeholders through a mix of outbound phone, email contact channels and internal tracking mechanismsSupport Severity Level investigations and communicate findings to respective stakeholdersOwnership of communication and documentation for applicable post care incident workflowsPartner and provide support to the EPICenter Operations Manager on elevated or complex issuesDocument incidents and investigations as assignedMeet assigned quality metrics and service level goalsSkillsProactive critical thinkerAbility to execute a strategic business planExperience in monitoring, triage, analysis, and support of escalationsAbility to provide consistent, in-policy advice to stakeholdersStrong relationship-building skills with stakeholdersAnalytical proficiency and influencing skillsExperience in documenting incidents and investigationsAbility to meet assigned quality metrics and service level goalsAvailability to work 3rd shiftBenefitsPaid time offHealthDentalVisionLife and disability benefitsCompany OverviewUlta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care. It was founded in 1990, and is headquartered in Bolingbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ulta.com.Company H1B SponsorshipUlta Beauty has a track record of offering H1B sponsorships, with 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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