[Remote] Loss Mitigation Underwriter I

Note: The job is a remote job and is open to candidates in USA. M&T Bank is seeking a Loss Mitigation Underwriter I who will be responsible for submitting loan modification workups for various investor workout options. The role involves communicating with customers and managing account portfolios to ensure compliance with banking policies and investor guidelines. Responsibilities Understand investor’s waterfall and required documents for loss mitigation Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies, investor guidelines and applicable regulations Assess property value and variance between appraised properties and offers submitted by potential buyers Review tax returns, income statements, pay stubs, credit reports and general customer financial documents Determine the most suitable repayment option for customers and calculate loan modification terms Prepare workout summaries for management approval Communicate with Single Point of Contact, title vendors and Loss Mitigation Closing team to gather information and resolve account complications Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable Promote an environment that supports belonging and reflects the M&T Bank brand Complete other related duties as assigned Skills A combined 3 years' higher education and/or experience, including a minimum of 1 year collections or underwriting experience Ability to communicate effectively and professionally over the phone Excellent communication and customer service skills Proficiency with word processing and spreadsheet software Bachelor's degree Paralegal certification or experience Mortgage collections experience Knowledge of M&T systems Company Overview Great companies have an enduring sense of purpose. It was founded in 1856, and is headquartered in Buffalo, New York, US, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship M&T Bank has a track record of offering H1B sponsorships, with 116 in 2025, 113 in 2024, 84 in 2023, 103 in 2022, 42 in 2021. Please note that this does not guarantee sponsorship for this specific role.