[Remote] Live-Stream Social Media Community Moderator

Note: The job is a remote job and is open to candidates in USA. Social Factor is a social media agency focused on building strong digital communities. They are seeking a temporary Live-Stream Social Media Community Moderator to engage with users during live stream events, specifically on Sundays.ResponsibilitiesDevelop strong, growing, digital communities for active live stream eventsInteract with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting effortsSkillsPrevious social media community moderation experience requiredExceptional organizational and multitasking abilitiesExcellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)Excellent spelling and grammar skills (skills test will be given for final candidates)Strong willingness to learn and think critically; a proactive approachHigh energy with the capability to multitask in a dynamic, rapidly growing organizationInteract with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting effortsKnowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etcProficiency in Microsoft Office Suite and Google WorkspaceAbility to analyze social media metricsSunday afternoon/evening shift availability (11:30am-7pmCT)Minimum of Windows 10 and macOS 12.XInternet speed requirement of a minimum of 150 mbpsProject management tools, such as Asana, Basecamp or Trello experience is a plusKnowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not requiredYoutube LCR, Discord, & Twitch moderation is a plusCompany OverviewSocial Factor is a digital agency connecting people and brands to grow business. It was founded in 2011, and is headquartered in Fort Worth, Texas, USA, with a workforce of 51-200 employees. Its website is https://socialfactor.com.