[Remote] Legal Technology Trainer

Note: The job is a remote job and is open to candidates in USA. Briefly is a company focused on providing legal technology solutions. They are seeking a Legal Technology Trainer to facilitate training sessions and develop training materials for attorneys and legal staff, ensuring effective use of enterprise legal software platforms.ResponsibilitiesPlan, schedule, and facilitate live virtual training sessions, webinars, and small-group workshops tailored to the needs of attorneys and legal staff across multiple firmsDeliver engaging, role-based training on enterprise legal software platforms and productivity tools, ensuring content is relevant to attorneys' day-to-day workflowsAdapt delivery style and content complexity to varied audiences, from tech-savvy associates to senior partners with varying levels of software proficiencyServe as a responsive training resource for individual and group questions, providing guidance on best practices and platform-specific workflowsDesign and develop a comprehensive library of training materials including step-by-step user guides, reference cards, job aids, and policy-aligned documentationProduce professional-quality instructional videos and on-demand eLearning content that attorneys and staff can access asynchronouslyBuild and maintain modular training curricula that can be scaled across the multi-firm environment as the organization grows toward 1,500 attorneysCollaborate with the Director, User Experience and other stakeholders to ensure training content reflects current platform versions, firm-specific configurations, and evolving best practicesContinuously assess and refresh existing training materials to reflect software updates, new feature rollouts, and user feedbackConduct training needs assessments to identify skill gaps, adoption barriers, and opportunities for targeted learning interventionsPartner with IT, practice group leaders, and firm administrators to understand operational workflows and align training programs accordinglyTrack training participation, completion, and effectiveness metrics; report insights to the Director, User Experience and recommend improvementsSupport the onboarding of lateral hires and new attorneys with structured software orientation programsWork closely with firm leadership, practice group coordinators, and department heads to anticipate training needs driven by firm growth and new software deploymentsServe as a liaison between end users and the IT team, surfacing usability challenges and user feedback to inform platform configurations and support strategiesMaintain strong relationships across a geographically dispersed, remote-first organization, demonstrating the ability to build trust and credibility without in-person interactionSkillsMinimum of 5 years of professional experience within the legal industry, with direct exposure to the operational and technological needs of attorneys in a law firm environmentPrior experience in a BigLaw or global law firm setting is required; familiarity with multi-office or multi-firm environments is strongly preferredDemonstrated understanding of legal workflows, attorney work habits, and the unique demands of a high-performance legal practice environmentCandidates must possess hands-on, practical experience with the following platforms and tool categories: Microsoft 365 / Office Suite, iManage, Financial and Matter Management Platforms (Aderant, Clio, Intapp), Litera, Docketing Platforms (e.g., CompuLaw, Docket Enterprise), Legal Research Platforms (e.g., Westlaw, LexisNexis), AI Tools (such as Claude, CoPilot, Harvey)Proven experience designing and facilitating virtual training sessions, live webinars, and on-demand instructional video content for a professional audienceStrong writing skills with experience developing polished user guides, training manuals, quick reference cards, and other instructional documentationFamiliarity with eLearning authoring tools (e.g., Articulate 360, Camtasia, Adobe Captivate) and video production workflowsAbility to translate complex technical functionality into clear, attorney-friendly language without unnecessary jargonSelf-directed and highly organized, with the ability to manage multiple priorities and deadlines in a fully remote work environmentExcellent interpersonal and communication skills; comfortable presenting to and engaging with attorneys and senior stakeholdersStrong attention to detail and commitment to delivering training materials of the highest professional qualityCollaborative team player who can work cross-functionally with IT colleagues, practice group leadership, and firm administratorsFamiliarity with multi-office or multi-firm environments is strongly preferredCompany OverviewBriefly provides legal back-office services. It was founded in 2021, and is headquartered in San Francisco, California, US, with a workforce of 51-200 employees. Its website is https://www.brieflylegal.com/.