[Remote] Legal Technology Senior Manager - CLM Software Implementation

Note: The job is a remote job and is open to candidates in USA. Harbor is a leading provider of legal technology professional services for corporate law departments. They are seeking a Senior Manager to join their Contracts team, focusing on CLM readiness, technology planning, system selection, and implementation. The role involves managing projects, mentoring junior staff, and enhancing legal operations through technology deployment and process refinement.ResponsibilitiesLeverage subject matter expertise to assess contracting processes & technology to provide objective guidance and recommendations on solutions to implement in support of client system evaluation processesServe as the lead project manager for implementation projects, including creating and maintaining project schedules and work/staffing plans, managing the project budget and scope, forecasting resourcing, providing routine status updates, scheduling workshops, and managing client billables and invoicingFacilitate workshops with client stakeholders to gather, document, and prioritize business and technical requirements, including business process modeling, integration, security, migration, and reporting; provide subject matter expertise on industry best practices and tool capabilitiesAdvise clients on how to best integrate their existing technologies together to enhance their overarching legal operations function; design technology-enabled processes and system integrations to create innovative yet practical solution frameworksDirectly contribute to and oversee all process mapping, data analysis, drafting of project deliverables, and configuration of solutionsOversee system configuration and testing to ensure solution setup meets design specifications and customer business process goalsMap data between any source system(s) and/or data repositories and the new technology solution; support migration and migration validation processesDefine and orchestrate the change management strategy and effort needed to ensure enduring change, strong user adoption, and a seamless implementation experienceDevelop training curriculum and materials, as well as lead end-user and system administration training in partnership with technology providersParticipate in business development activities such as qualifying opportunities, proposal presentations, and statement of work developmentDevelop relationships with vendors and other partners to develop creative offeringsCultivate new relationships at current clients and coach junior staff to become lead contactsContribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solvingActively develop ideas and contribute to practice growth/evolution and company-wide strategic initiativesEncourage collaboration, and model firm values to impact and ensure team behaviorContinuously improve our practice by enhancing methodologies, practice aids, project delivery approaches and toolsActively manage, develop, coach and/or mentor others, guiding junior team members in all facets of client execution and project managementIdentify opportunities to continually enhance internal project methodologies and templatesSupport engagement financials and practice operationsSkills8+ years of relevant experience in the legal or consulting industry (e.g., in-house legal department, law firm, legal software provider, consulting firm)8+ years of experience in legal technology assessments, requirements gathering, system design, configuration, implementation, testing, and deployment, with proven experience implementing contracting tools8+ years of experience in a customer facing role delivering projects and overseeing other resources to the completion of their tasksFour- year degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, Data & Analytics, and the like, or equivalent combination of experience and educationDemonstrated knowledge of, and experience in the following areas of focus: IT implementation methodologies, including waterfall, agile and iterativeAble to elicit requirements from requirements owners and recommend improvements to processes (strong client interview skills are a must)IT Project management, including development and management of project plans and a familiarity of corporate IT methodology frameworksUse cases for contract management and AI solutionsConfiguration of industry leading CLM and contract intelligence solutionsIntegration and migration requirements gathering and methodologyExperience and/or understanding of professional services partnerships and business modelsExperience leading technology implementation projects across workstreams and through all stages of a project lifecycleProven track record of successful project implementations and development of junior talentExperience independently managing multiple engagements and clients simultaneouslyHave permanent US work authorizationExperience with Agiloft, Luminance, Ivo or Malbek is strongly preferred. Experience with similar systems will also be considered; this experience should include related data migration and integration workstreamsDemonstrated understanding of the AI contract technology landscape, including legal-specific platforms (e.g., Harvey, Legora) and point solutions supporting contract drafting, review, negotiation, obligation management, and associated workflowsCompany OverviewHarbor is a provider of expert services across strategy, legal technology, operations, and intelligence. It was founded in undefined, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://harborglobal.com.