[Remote] Legal Intake Specialist
Note: The job is a remote job and is open to candidates in USA. Mightier Legal is a dynamic force in the legal marketing industry, seeking a full-time Legal Intake Specialist to connect accident victims with legal assistance. This role involves handling high-volume calls, explaining the importance of legal representation, and utilizing call tracking systems efficiently.ResponsibilitiesHandle high-volume inbound and outbound callsExplain the importance of legal representation to accident victimsUse our proprietary call/lead tracking systems efficientlyMaintain a high level of professionalism and customer serviceSkillsExcellent phone etiquette and communication skills1+ years of experience in sales, customer service, or related fieldWorking cell phone, computer, and internet connectionProficiency with computers and ability to learn new software quicklyStrong persuasion and problem-solving skillsMust live in one of the following states: TX, CA, GA, FL, MS, NY, NC, SC, or OHKnowledge of auto insurance processesUnderstanding of legal rights after car accidentsExperience in a call center environmentExperience making upwards of 100+ calls a dayBenefitsMedical, dental, visions, and FSA benefitsPaid Time Off and Sick LeaveCompany OverviewOur team of U.S. It was founded in 2017, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://www.mightiercontent.com.
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