[Remote] Lead/Principal Account Solution Engineer - ENT Manufacturing

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, focused on driving customer success through innovation and technology. They are seeking a Lead/Principal Account Solution Engineer to collaborate with clients and internal teams to develop and demonstrate solutions that enhance customer experiences and drive business performance.ResponsibilitiesA Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product linesSolutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performanceBusiness Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next stepsInnovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagementConnect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customerDiscover the customer's business needs, and position the best Salesforce solution to achieve those business objectivesBuild and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to valueConvey a deep understanding of the customer's architecture as it pertains to Salesforce's solutionsOrchestrate and lead cross-functional solutions guides, and align them to the opportunity strategyDevelop and deliver the story of the customer experience aided by Salesforce technologiesParticipate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the positionAbility to travel based on territory alignment and regionSkillsB.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Knowledge of related applications, relational database and web technologySolid oral, written, presentation, collaboration and interpersonal communication skillsAbility to work as part of a team to solve technical problems in varied political environmentsMinimum of 4 years of professional experienceSalesforce CertificationsPrevious experience as a solution/sales engineer for a CRM company or similar technologyBenefitsIncentive compensationEquityTime off programsMedicalDentalVisionMental health supportPaid parental leaveLife and disability insurance401(k)Employee stock purchasing programCompany OverviewSalesforce is a cloud-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.salesforce.com.Company H1B SponsorshipSalesforce has a track record of offering H1B sponsorships, with 324 in 2026, 1883 in 2025, 2296 in 2024, 1850 in 2023, 2849 in 2022, 2124 in 2021, 1960 in 2020. Please note that this does not guarantee sponsorship for this specific role.