[Remote] Lead Solution Engineer - Healthcare (Payer)

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, where ambition meets action and innovation is a way of life. The Lead Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts across the Healthcare Payer vertical, acting as a trusted advisor who drives innovation and improves business performance.ResponsibilitiesA Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product linesSolution Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performanceBusiness Problem Solving & Solutioning: Take ambiguous and sophisticated business problems, define the opportunity set, and recommend practical next steps. You will discover customer business needs, analyze requirements, and ultimately position the best Salesforce multi-product solutionsArchitectural Guidance: Convey a deep understanding of the customer's enterprise architecture. Evangelize the value proposition of the Salesforce Platform, including Financial Services Cloud, HeadlessCRM, Hyperforce, Data 360, Agentforce, MuleSoft, and Slack, while educating customers on customization and integration possibilitiesAI & Data Strategy: Develop technical Points of View (POVs) on the Context Architecture for AI (including RAG, grounding, and real-time data pipelines), Agentic AI Governance, and Hybrid Architecture (human + autonomous enterprise). Run customer-facing hands-on workshops with customers, and partner together for executing POCs (proof of concepts)Connect Experiences: Demonstrate through both executive-level and business-level software demos and rapid prototyping how connected experiences come to life. Build customized solutions tailored to multiple personas, showcasing how Salesforce will accelerate their business strategies. Leverage agentic coding solutions (like Claude Code, Cursor, and more) to bring these custom demos to lifeInnovation & Consensus Management: Bring focus to a client's decision-making process by evaluating solution options (such as build vs. buy) and driving consensus among key C-level collaborators and IT stakeholdersCross-Functional Orchestration: Lead cross-functional solutions guides, align them to the opportunity strategy, and share best practices with the broader Solution Engineering communitySkillsB.S. in Computer Science, Software Engineering, MISMinimum of 5 years of professional experience working in a collaborative team to solve technical problems in varied political environmentsDeep knowledge of enterprise software applications, relational databases, web technology, integration principles, and process orchestrationExperience with machine learning concepts (predictive and generative AI), including GenAI usage experience and the ability to evaluate emerging AI/Data technologiesExceptional executive presence with solid oral, written, presentation, and interpersonal skills to articulate complex topics effectively to both C-suite leaders and technical decision-makersWillingness and ability to travel based on territory alignmentProven experience working as an architect, solution engineer, IT consultant, developer, or similar position in a customer-facing roleIndustry experience in Healthcare Payers, with an understanding of regulatory requirements, risk mitigation, and compliance (e.g., HIPAA) or core industry concepts such as shopping/quoting, care management, utilization management, member experience, broker management, underwriting, and provider network managementExperience working with agentic code solutions (Claude Code, Cursor, Codex, Agentforce Vibes, etc)Salesforce Certifications (e.g., Health Cloud) and/or previous experience as a solution/sales engineer for a CRM company or systems integratorHands-on experience in roles that required building, implementing, or administering enterprise softwareBenefitsCertain roles may be eligible for incentive compensation, equity, and benefits.Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Company OverviewSalesforce is a cloud-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.salesforce.com.Company H1B SponsorshipSalesforce has a track record of offering H1B sponsorships, with 324 in 2026, 1883 in 2025, 2296 in 2024, 1850 in 2023, 2849 in 2022, 2124 in 2021, 1960 in 2020. Please note that this does not guarantee sponsorship for this specific role.