[Remote] Lead Software Engineer, ServiceNow AI (Remote)

Note: The job is a remote job and is open to candidates in USA. Lennar is one of the nation's leading homebuilders, dedicated to creating extraordinary experiences for their homeowners and communities. The Lead Software Engineer, ServiceNow will lead the design, development, and evolution of enterprise-grade ServiceNow solutions, focusing on AI-driven automation and integration architecture.ResponsibilitiesOwn the end‑to‑end ServiceNow architecture across Now Assist capabilities related to Platform, ITSM and HRSDDesign scalable, upgrade‑safe solutions aligned with ServiceNow best practices and enterprise standardsLead technical design reviews and architecture governanceIntegrate ServiceNow with large language models and third-party AI servicesDefine and govern AI skill configurations, virtual agent flowsEnsure data security, role‑based access, and complianceMonitor AI feature performance, fine tune agentic workflows and drive adoption metrics across business unitsArchitect Agentic AI workflows to enable autonomous or semi‑autonomous task executionIdentify opportunities where AI meaningfully reduces manual effort and improves service outcomesAct as a trusted advisor to Business leaders, product owners & enterprise architectInfluence roadmap planning, platform strategy, and prioritization decisionsPromotes a supportive and collaborative teamwork environment across diverse groupsEvaluates interdependencies; thinks critically / systemically when solving problemsSkills8+ years of overall IT experience6+ years of hands-on ServiceNow development and architecture experienceProven experience leading complex, enterprise-scale ServiceNow implementationsStrong understanding of service management, business workflows, and enterprise systemsExcellent communication, leadership, and problem-solving skillsAdvanced ServiceNow scripting (JavaScript, Script Includes, Business Rules, Client Scripts)Flow Designer and advanced workflow orchestrationPlatform SecurityNow Assist ITSM and HRSDNext ExperienceAI Agent Studio & AI Control TowerProcess Automation DesignerIntegration Hub and enterprise integrationsBenefitsRobust health insurance plans, including Medical, Dental, and Vision coverage401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%Paid Parental LeaveAssociate Assistance PlanEducation Assistance ProgramUp to $30,000 in Adoption AssistanceUp to three weeks of vacation annuallyGenerous Holiday, Sick Leave, and Personal Day policiesNew Hire Referral Bonus ProgramSignificant Home Purchase DiscountsEveryone’s Included DayCompany OverviewFor more than 70 years, Lennar has been in the business of making homeownership more attainable for more people. It was founded in 1954, and is headquartered in Miami, Florida, USA, with a workforce of 10001+ employees. Its website is http://lennar.com.Company H1B SponsorshipLennar has a track record of offering H1B sponsorships, with 3 in 2026, 23 in 2025, 16 in 2024, 8 in 2023, 6 in 2022, 2 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.