[Remote] Lead Product Manager - Services Experience (Remote - United States)

Note: The job is a remote job and is open to candidates in USA. Yelp is a platform that connects consumers with local professionals in the home services market. As a Lead Product Manager, you will own the strategy and execution of enhancing user experiences and monetization efforts, particularly through the development of Yelp Assistant, an AI-powered conversational experience.ResponsibilitiesOwn the upper-funnel user experience, identifying the information and interactions that move consumers from exploration toward submitting a project (request-a-quote)Define and execute a monetization strategy outside of Yelp Assistant, including features like shareable 'Request a Quote' links and enhanced project workspace capabilitiesEstablish and communicate a 12–18 month product roadmap for your lane, aligning stakeholders across Engineering, Design, Ads, and MarketingPartner with design and analytics to analyze consumer journey data, identify high-leverage conversion opportunities, and run rapid experimentsContribute to Yelp Assistant feature development as needs emerge post-launch, including defining chat UX patterns, instrumentation, and evaluation frameworksDefine success metrics (project submissions, funnel conversion rates, connected user need, revenue proxies) and build dashboards to track progressCollaborate cross-functionally with peer PMs, Engineering Managers, and commercial stakeholders to ensure monetization efforts complement the broader Yelp Assistant strategySkillsA strong foundational knowledge of what it takes to succeed as a Product Manager, with demonstrated expertise in consumer journeys, conversion optimization, or marketplace dynamicsProven ability to analyze user funnels and translate insights into product changes that measurably move key metricsStrong appreciation for UX design and an ability to reason about how information presentation and interaction patterns drive user behaviorExperience with or strong familiarity with LLM/chat product experiences, including conversational design, evaluation frameworks, or chat-based interfacesTrack record of setting product vision and roadmap for 12+ months, and driving execution in partnership with engineering teamsComfortable operating across multiple surfaces (iOS, Android, Web) and working with experimentation platforms to validate hypothesesExcellent communication and stakeholder management skills; able to align cross-functional partners around a shared strategyA Bachelor's Degree or an equivalent work experience is requiredBenefitsYou may also be offered a bonus, restricted stock units, and benefits.This opportunity has the option to be fully remote in all locations across the US.You can find more information about Yelp's five star benefits here!Company OverviewYelp is an online platform that connects people with great local businesses through user-generated reviews and recommendations. It was founded in 2004, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.yelp.com.Company H1B SponsorshipYelp has a track record of offering H1B sponsorships, with 6 in 2026, 47 in 2025, 42 in 2024, 61 in 2023, 84 in 2022, 61 in 2021, 72 in 2020. Please note that this does not guarantee sponsorship for this specific role.