[Remote] Lead Product Manager, Payer

Note: The job is a remote job and is open to candidates in USA. RevSpring is a leader in healthcare engagement and payment solutions, serving numerous health systems and health plan brands. The Lead Product Manager, Payer will own the cross-platform payer product strategy, drive beta partnerships with health plans, and collaborate with product and engineering teams to define actionable product roadmaps.ResponsibilitiesDefine and drive the product roadmap for Kyruus’s payer-facing solutions, with a focus on three core bets: omni-channel outreach for health plans (care gap closure, PCP selection, CAHPS and HOS surveys, Medicare and marketplace enrollment); agentic voice solutions for health plan call centers integrated with the Kyruus Enterprise MCP; and member payment collection and enrollment self-service in partnership with the RevSpring payments teamIdentify longer-term trends in the payer market, quantify addressable opportunity, and translate them into a product investment thesis with clear ROI framing for executive stakeholdersMaintain a keen awareness of the competitive landscape and buyer behavior across health plans, and use those insights to sharpen roadmap prioritization and go-to-market positioningEngage directly with health plan executives at target payer organizations to shape product direction, build trust, and close beta commitments on new capabilitiesDesign and run beta programs that generate measurable, referenceable outcomes — and convert those pilots into repeatable commercial deals across the payer customer basePartner closely with Sales and Marketing to sharpen payer-specific messaging, enable the sales team with deep payer subject matter expertise, and ensure we sound credible in health plan executive conversationsOperate at the intersection of product and revenue: understand what we can credibly commit to building, what we need to sign up for to win a deal, and how to navigate that conversation without overcommittingEmbed with RevSpring product and engineering teams to develop a thorough understanding of current capabilities, realistic build timelines, and where the guardrails are — and when they can be pushedLead effective discovery, scoping, and prioritization conversations across product, engineering, design, sales, and customer success. Translate complex payer needs into well-defined epics and user stories with clear acceptance criteriaAssess build vs. buy vs. partner decisions as new payer capabilities come into scope, and develop recommendations grounded in commercial impact and platform strategyPartner with Analytics to define and track KPIs for payer-facing product investments; communicate value delivery clearly to internal and external stakeholdersServe as a mentor and thought partner across product management levels, contributing to a culture of continuous discovery and outcome-oriented deliveryCreate artifacts that serve both internal and external audiences: case studies, enablement materials, release documentation, and customer-facing product narrativesParticipate in recruitment and evaluation of product talent as the team scalesSkills8–12+ years of product management experience, including meaningful time at a B2B or B2B2C digital health company with health plan customersDirect experience engaging with payer executive buyers — shaping product direction in partnership with health plan stakeholders, not just gathering requirementsDemonstrated track record of contributing to revenue outcomes: winning new logos, enabling deals, closing betas, or turning a product gap into a commercial opportunityDeep familiarity with payer-facing use cases: omni-channel member engagement, care gap closure, member activation, call center workflows, or member paymentsExperience working in or alongside a PE-backed, acquisition-integrated, or fast-scaling company environment — you know how to maintain product continuity through changeAbility to lead by influence across engineering, design, sales, and customer success in the absence of direct authorityStrong command of Agile delivery: epic and story writing, backlog management, sprint ceremonies, and iterative delivery in distributed teamsExperience with AI-powered product development and a genuine, hands-on orientation toward building with AI toolsExcellent written and oral communication skills, including the ability to distill complex technical concepts for non-technical executive audiences inside and outside the organizationCompany OverviewRevSpring is a provider of revenue cycle technology services offering data analytics, multi-channel customer communications. It was founded in 1997, and is headquartered in Wixom, Michigan, USA, with a workforce of 501-1000 employees. Its website is https://revspringinc.com.Company H1B SponsorshipRevSpring has a track record of offering H1B sponsorships, with 2 in 2026, 14 in 2025, 7 in 2024, 11 in 2023, 17 in 2022, 7 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.